Job Description Insight Global is looking to hire a dynamic Senior Project Manager for North America's largest retail and wellness companies to manage project progress, budget, milestones and more for As a Senior Project Manager at Guest Support Technology. You bring a deep understanding of Agile methodologies (including project plans) and Scrum leadership, while also ensuring critical milestones, risk management, and timelines are communicated effectively across teams and leadership. You will partner with cross-functional stakeholders, including product managers, engineers, designers, and business leaders, to streamline the delivery of impactful digital tools that enhance the educator experience. • Optimize and enforce project governance: Ensure compliance with project teams' program-level governance while identifying and implementing process improvements. • Facilitate cross-functional collaboration: Work closely with the Product Manager and technology leaders to align quarterly plans with team capacity and business priorities. • Manage and support Jira projects: Define workflows, maintain backlog hygiene, and ensure transparency in project tracking. • Proactively communicate project health and risks: Provide clear and concise status updates, ensuring that stakeholders are informed and aligned. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • Bachelor’s Degree in Computer Science, Business Administration, or related field—or equivalent industry experience • 7+ years of experience in project management managing MULTIPLE CONCURRENT PROJECTS within front-end digital technology, retail tech, or SaaS environments. • 3-5+ years of experience in Agile/Scrum leadership, including leading scrum ceremonies, backlog refinement, and driving Agile adoption. • Strong experience managing software development lifecycles (SDLC) in both Agile and Waterfall environments. • Proficiency in Jira, Confluence, and Agile project management tools. • Experience working with cross-functional IT teams, including software development, QA, UX design, and business analysts. • Familiarity with educator-facing digital tools, retail technology ecosystems, and data-driven decision-making. • Exceptional organizational and communication skills—able to instill complex projects into clear, actionable plans. • Passion for operational efficiency, continuous improvement, and enabling innovation null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.