Senior Project Manager
HSBC
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Project Manager.
Principal responsibilities
Drive the successful delivery, providing end-end project leadership, planning and collaboration with internal and external stakeholders, and post implementation support for client onboarding activities.Face off to clients ensuring a consistent client experience for all locations.Create and maintain detailed and pragmatic project plans including identification of the critical path for complex changes. Ensure an effective and appropriate project governance structure is in place and applied.Proactively challenge the status of risks / issues to ensure the appropriate mitigation / remedial plans are in place.Identify, capture, understand, communicate and regularly assess the major risk and issues associated with key deliverables in line with the governance structure.Identify, understand and manage the inter-dependencies of changes both internally and externallyProactively manage changes to scope of deliveries, identify potential crisis, and devise contingency plans. Experience of leading teams, supporting team development, capability uplift and performance management.Manage client relationships and expectations by developing and executing a communication process to keep others up-to-date on project or change status.Liaise with staff in other locations to ensure that Product Delivery standards are implemented across the Location. Liaise with Product, Operations and IT teams as appropriate to ensure any deliverables dependent on these functions are on track to complete in line with agreed timeframes.Support, lead, coordinate to ensure change requirements are appropriately gathered, documented and signed offIs aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations for clients globally.Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
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