Senior Program Manager (Security Systems Access Control Migration)
Location: Jersey City, NJ or Houston, TX 
Pay: $90-95/hr

The role will report to the Portfolio Execution Lead and will be responsible for managing a portfolio of projects aligned to the Strategic Initiatives.

Responsibilities:

Project planning and management of multiple large and complex projects simultaneously with strong customer focus

Strategic thinking and ability to collaborate with diverse stakeholders and influence cross-functional teams for effective solutions

Translate project sponsors expectations into clearly defined scope. Responsible for end-to-end coordination, ensuring delivery on needs, goals and expectations of the functional stakeholders

Provide guidance to the various work streams, and structure and develop project plans with direction from appropriate functional and business area stakeholders

Bridge gap between business outcomes needed and technical delivery by having good business sense and willing to learn about the areas supported

Identify and report on project health, risks, issues and dependencies. Effectively manage timely escalation and resolution of roadblocks

Lead in a changing and fast-paced environment while being comfortable with ambiguity. Keep team nimble to adapt quickly to minimize impacts to outcomes

Manage all aspects of physical security technical projects from design to completion

Enforce enterprise standards during the planning/design, installation and commissioning phases

Develop security budget requirements, obtain ROM pricing and quotes, ensure project budgetary items are communicated and processed in a timely manner

Document stakeholder signoffs and deliver project summaries and presentations to leadership

Ensure all project deliverables are communicated and documented

Attend project meetings, provide regular updates to stakeholders and act as the single point of contact for the security project

Effectively manage project installation, technology refresh, decommissioning, etc. projects on schedule and within budget

Coordinate security vendor and Landlord/Property Management to investigate single badge access to building 

Qualifications:

Bachelor's degree in business administration, Information Systems, Computer Science, or another related field

10 years of relevant professional experience, ideally including experience working in a similar or related function in the IT, Insurance, Finance industries

Deep project management experience managing a diverse portfolio (Innovation, Data, Regulatory, Compliance, Digital, etc.) consisting of both systems/technical and business changes

Successfully delivered multiple $1m projects concurrently in a fast-paced environment

Financial acumen with proven experience in managing and participating in budget reviews, including forecasting and presentation to senior leadership

Sound knowledge and practice of agile framework and roles

Experience in coaching others in project or program management roles

Proven problem-solving skills along with the ability to assess current practices, identify opportunities for improvement, build consensus and drive the implementation of related changes

Effective communication skills (written and verbal), including meeting facilitation

Strong collaboration and influencing skills

Excellent written and verbal communication skills, including strong presentation skills

Ability to interpret floor plans and technical designs

Thorough understanding of physical security installation and service elements of operational performance

Excellent leadership skills with managing professionals in a construction setting with thorough understanding of permitting and union complexities

Subject matter expert on integrated physical security system platforms to include software, hardware, integrations, customizations and overall administration

Excellent written and verbal communication skills with executive level briefing experience

Experience with MS Office 365 suite; Outlook, Word, Excel, PowerPoint, etc.

Physical security industry certifications preferred (CPP, PSP, CSPM, etc.)

Experience with CRM ticketing systems preferred (i.e. ServiceNow)