Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Zayo is seeking a Senior Program Manager to primarily be responsible for providing strategy, direction, and oversight for data validation, analysis and program management across North America, with specific focus is to provide leadership by leveraging productivity tools for portfolio, program and project management demand, capacity, resource allocation, tracking, and performance reporting. Our strategic Senior Program Manager will drive structured, consistent, and disciplined operational practices to ensure stable product delivery aligned with company initiatives and expectations. Responsibilities: + Leads the identification, development, and implementation of process improvements for program management processes and tools in line with current TCCC operations + Collaborates with other Program Managers on common processes and tools + Manages complex or broad variety/scope of programs/projects for completeness, compatibility, compliance with engineering principles and design needs and standards + Stewards programs and projects with Sponsors and Stakeholders through the program lifecycle + Builds and leads a Program Management function/capability, including implementation of a system or tool to facilitate management of multiple projects of varied sizes + Partners with leadership to guide prioritization of projects and utilization of resources, while regularly delivering progress reports + Assists in the development of performance metrics, dashboards and management tools that clearly articulate the status of key activities ensuring timely and successful execution + Delivers highly effective Program Management which is responsible for planning, scheduling and controlling the activities of complex business projects spanning multiple organizations + Assesses all Program Management projects and assigns appropriate resources + Works closely with the Network Operations SLT to facilitate the elaboration, approval and execution of the global program strategy, facilitate decision-making process for their program(s) + Provides direction for the development of policies, analytical tools and for the identification of inventory trends and opportunities What We're Looking For: Required Qualifications + Bachelor's degree in business, safety, or related technical discipline and/or equivalent work experience + Extensive people leadership experience; the individual will manage an organization of up to 5 team members + Minimum of five (5) years of program management experience + Minimum of ten (10) years of telecommunications, engineering, or regulated industry-related experience, preferred + Ability to think critically and follow a decision-making process, the anticipation of risky business situations with deliberate and swift response to the same + Outstanding written and verbal communication and strong interpersonal skills to interface with subordinates, peers, customers, and vendors + Ability for some travel and access/availability to serve the needs of the business on a 24/7 basis Estimated Base Salary Range: $87,600 - $134,700 USD/annually The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits, Rewards & Wellness + Excellent Health, Dental & Vision Insurance + Retirement 401(k) Savings Plan + Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Are You Ready to Think Big? At Zayo, we’re ambitious and authentic. Teamwork is how we get things done, whether it’s our focus on exceeding customer expectations or celebrating and growing our unique and dynamic culture. Our employees are driven and committed, with many options to connect and engage in our inclusive environment. Welcome Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.