New Jersey, USA
22 hours ago
SENIOR PROGRAM MANAGER
Skill Matrix
The skill matrix below outlines the key skills for the role.SkillRequired Proficiency LevelJustificationExperience in Financial IndustryExpert (20+ years)Essential for navigating complex financial landscapes, understanding market trends, and making informed strategic decisions in a senior role.Hands-on Knowledge of Trade Finance BusinessExpertCritical for owning products like letters of credit, guarantees, and supply chain finance; ensures practical, real-world application of trade processes.Team Management SkillsAdvancedRequired to lead and mentor cross-functional teams, resolve conflicts, and drive performance in product development cycles.Banking Domain ExpertiseExpertFundamental for integrating trade finance with broader banking operations, such as core systems, payments, and client onboarding.Agile/Scrum MethodologiesAdvancedKey for managing product backlogs, sprints, and iterative development in a fast-evolving fintech environment.Stakeholder Management and Communication SkillsAdvancedVital for aligning diverse groups (e.g., clients, regulators, internal teams) and articulating product vision clearly.Risk Management and Regulatory ComplianceAdvancedEnsures products comply with global standards (e.g., Basel III, AML), mitigating risks in international trade.Analytical and Problem-Solving AbilitiesAdvancedEnables data analysis for product optimization, identifying issues like fraud risks or inefficiencies in trade flows.
Key ResponsibilitiesDefine and prioritize the product backlog for trade finance initiatives, ensuring alignment with business objectives, client needs, and regulatory requirements.Lead Agile/Scrum ceremonies, including sprint planning, daily stand-ups, and retrospectives, to guide development teams toward timely delivery.Manage a team of product analysts, developers, and stakeholders, providing mentorship, performance feedback, and fostering a collaborative environment.Conduct market analysis, competitor benchmarking, and client feedback sessions to identify opportunities for product innovation in trade finance (e.g., blockchain integration, AI-driven risk assessment).Collaborate with risk, compliance, legal, and operations teams to ensure products adhere to global regulations (e.g., ICC rules, Sanctions, AML/KYC).Drive digital transformation projects, such as API integrations for seamless trade finance ecosystems and automation of manual processes.Monitor product performance metrics (e.g., adoption rates, revenue impact, risk exposure) and iterate based on data-driven insights.Represent Citi in industry forums, client meetings, and regulatory discussions to influence trade finance standards.Manage budgets, timelines, and resources for product development projects, ensuring high-quality outcomes.Qualifications and RequirementsBachelor's or Master's degree in Finance, Business Administration, Economics, or a related field (MBA preferred).Minimum 20 years of progressive experience in the financial industry, with at least 10 years focused on banking and trade finance.Proven hands-on knowledge of trade finance business processes, including import/export financing, documentary collections, open account trade, and supply chain solutions.Strong team management skills, with experience leading diverse, cross-functional teams in a fast-paced environment.Deep expertise in the banking domain, including core banking systems, transaction banking, and international trade operations.Demonstrated success in product ownership or management roles, preferably in a global bank or fintech firm.Willingness to travel as needed for client engagements or team collaborations.
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