Amazon’s North American Sort Center (NASC), ACES Operations Integration team is seeking a highly skilled and motivated Sr. Program Manager to help develop world-class middle mile systems that deliver on time for the customer and at optimal cost. Operations Integration is a Program Management team responsible for the ideation and integration of operator tools, quality performance initiatives, & network scaling mechanisms into the North American Sort Center network. The team is focused on providing solutions that positively impact daily execution and shape the forward looking vision of the network.

Key job responsibilities
- Design and Implement Innovative Solutions: Develop operational requirements and deploy new processes, hardware, and software across the network
- Drive Network Excellence: Create metrics and mechanisms that maximize compliance and continuous improvement
- Stakeholder Communication: Effectively communicate network changes and strategic programs to diverse teams
- Cross-Functional Collaboration: Engage with global Amazon business units to share best practices and enhance end-to-end outcomes
- Data-Driven Decision Making: Ensure data integrity and accessibility to support performance optimization

A day in the life
As a Senior Program Manager, you'll be at the forefront of transforming our sort center network. Your day will involve collaborating with cross-functional teams, designing innovative operational solutions, and implementing strategic initiatives that enhance efficiency and scalability.

About the team
We are a forward-thinking team dedicated to shaping the future of Amazon's transportation network. Our mission is to develop and integrate technology programs that dramatically improve operational performance, cost-effectiveness, and customer satisfaction. We empower our team members to be creative problem-solvers and strategic thinkers.