Senior Program Manager, Amazon Freight EU
Amazon.com
*We are open to hiring candidates out of one of the following locations: Luxembourg (LUX) or London (LHR)*
Amazon Freight (AF) EU is looking for a Senior Program Manager to join the AF Strategy team for our externalized freight business. To design and deliver a world class freight experience for our shippers, we are looking for an experienced program manager to lead our Customer Insights work-stream. In this key role, you will be accountable for driving strategies on how we collect feedback directly from our shippers and use this information to inform future tech development and/or programmatic solutions. This customer obsessed individual will need to navigate a complex, matrixed stakeholder environment, navigate ambiguity, and drive leadership consensus on the strategic path forward for the program. A background in freight, logistics, middle mile, supply chain, or program management is a plus.
Our strategic Program Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Sr. PM on the Amazon Freight EU Strategy team, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most important areas that are shaping the future of Amazon.
Key job responsibilities
• Manage and optimize the voice of shipper and customer satisfaction mechanisms to drive the best outputs
• Conduct internal benchmarking with existing customers segments
• Develop new shipper engagement forums and how they can inform future roadmpas
A day in the life
As a Sr. PM on Amazon Freight EU Strategy, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You’ll use strategic thinking to define and implement an effective plan to prevent theft and losses for our customers.
You will have significant responsibilities, and you’ll deal with complex cross-functional challenges with creativity, innovation, and leadership.
About the team
At Amazon Freight, we blend advanced technology with Amazon's network of 6,500+ owned trailers and 13,000+ trusted carrier partners across UK & EU to move freight-simply and reliably. We apply the same customer obsession that we are known for in the consumer business to the Business to Business segment, aiming to partner with our customers to meet the demands of today while helping to navigate the road ahead. The team is diverse and intercultural with passionate members with a team-focused attitude.
Amazon Freight (AF) EU is looking for a Senior Program Manager to join the AF Strategy team for our externalized freight business. To design and deliver a world class freight experience for our shippers, we are looking for an experienced program manager to lead our Customer Insights work-stream. In this key role, you will be accountable for driving strategies on how we collect feedback directly from our shippers and use this information to inform future tech development and/or programmatic solutions. This customer obsessed individual will need to navigate a complex, matrixed stakeholder environment, navigate ambiguity, and drive leadership consensus on the strategic path forward for the program. A background in freight, logistics, middle mile, supply chain, or program management is a plus.
Our strategic Program Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Sr. PM on the Amazon Freight EU Strategy team, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most important areas that are shaping the future of Amazon.
Key job responsibilities
• Manage and optimize the voice of shipper and customer satisfaction mechanisms to drive the best outputs
• Conduct internal benchmarking with existing customers segments
• Develop new shipper engagement forums and how they can inform future roadmpas
A day in the life
As a Sr. PM on Amazon Freight EU Strategy, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You’ll use strategic thinking to define and implement an effective plan to prevent theft and losses for our customers.
You will have significant responsibilities, and you’ll deal with complex cross-functional challenges with creativity, innovation, and leadership.
About the team
At Amazon Freight, we blend advanced technology with Amazon's network of 6,500+ owned trailers and 13,000+ trusted carrier partners across UK & EU to move freight-simply and reliably. We apply the same customer obsession that we are known for in the consumer business to the Business to Business segment, aiming to partner with our customers to meet the demands of today while helping to navigate the road ahead. The team is diverse and intercultural with passionate members with a team-focused attitude.
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