**Become a part of our caring community and help us put health first** Humana Healthy Horizons is seeking a Senior Program Delivery Professional to support quality program work in multiple states. They will be responsible for implementing strategies to improve the quality of care, health outcomes, member experience, or service delivery model related to Long-Term Services and Supports (LTSS) and Home and Community-Based Services (HCBS). The Senior Program Delivery Professional (LTSS - Quality) works on problems of diverse scope and moderate complexity. The Senior Program Delivery Professional develops insights and strategies to support high quality LTSS service delivery. + Plans, organizes, monitors, and oversees complex projects with cross functional teams to deliver defined requirements and meet company strategic objectives. + Utilizes data to identify, develop, and implement evidence-based quality improvement and process improvement strategies. + Coordinates with cross-departmental teams to integrate quality improvement processes, rapid-cycle improvement and activities. + Maintains detailed project documentation including meeting minutes, action items, issues lists, project plans, and risk management plans. + Negotiates with project stakeholders to identify resources, resolve issues, and mitigate risks. + Provides functional and technical knowledge of LTSS and quality improvement principles in order to support Humana Healthy Horizon’s quality strategy and implementation approach. + Works creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence. + Provides status reporting regarding project milestones, deliverables, dependencies, risks and issues, communicating across leadership. + Understands interdependence between technology, operations and business needs. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree. + Three (3) years of experience in healthcare Quality Improvement. + Previous experience in LTSS quality measures (example HEDIS). + Previous experience working with Medicaid populations. + Understanding of healthcare quality improvement strategies such as Institute for Healthcare Improvements (IHI) Model for Improvement. + Comprehensive knowledge of Microsoft Office Outlook, Excel, Word and PowerPoint. + Excellent communication skills, both oral and written + Ability to present to large groups. **Preferred Qualifications** + Master’s degree in nursing, public health, social work, or another relevant field. + Certified Professional in Health Care Quality (CPHQ). + Experience working in a LTSS or HCBS quality role or service delivery setting. A **dditional Information** + **Workstyle:** This is remote position. + **Workdays and Hours:** Monday – Friday; 8:00am – 5:00pm Eastern Standard Time (EST). + **Travel:** Up to 5 % to onsite team engagement meetings possibly outside your state of residence. **WAH Internet Statement** To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. + Satellite, cellular and microwave connection can be used only if approved by leadership. + Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. + Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. **Interview Format** As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $86,300 - $118,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 10-01-2025 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.