**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. **JOB TITLE: Senior Product Specialist – SAP S/4HANA Cloud Public Edition (Supply Chain – Digital Manufacturing Cloud)** **JOB LOCATION: SAP Labs India, Bangalor** **Summary** We are looking for talented **Senior Product Specialist** who are ambitious and are always enthusiastic about taking on new challenges and who strive to grow as we continue to push for Product Success, Cloud Co-Innovation and ultimately our product experience forward in “Cloud ERP - Product Success” Organization **The Team** As part of Cloud ERP – Product Success Organization, we support Customers during their Implementation of SAP Cloud ERP and Supply Chain Management (IBP, DMC, EWM, TM etc.,) solutions through Cloud Customer Care Program, Support Critical Customers after go live through Customer Advocacy and promote adoption of our solutions and innovations, do Two-Tier ERP Integration Scenario build, Develop and Maintain Tools to support Customers during Software upgrades, undertake Internal Projects to evaluate our Suite experience in alignment with Suite First and AI First Strategy. As part of Customer Care & Customer Advocacy – + Guide Customers throughout the Implementation Cycle + Support customers with their Technical & Functional Queries + Conduct Q-Gate Checks at each phase of the project. + Help in ensuring Successful go-live of the implementation projects. + Support customers during the Upgrade cycle + Introduce new innovations to customers. + Act as voice of the customer with in SAP **What you’ll do** The key areas of responsibility and tasks include: + Work with cloud mindset and be a trusted advisor for Customers in Manufacturing Industry in their Implementation Journey in the areas of SAP Digital Manufacturing Cloud (DMC), SAP MII and provide guidance to the project team (SAP, Partner, Customer) + Improve Adoption of DMC through 1:1 and 1: Many engagements through customer advocacy programs + Simulate customer like scenarios in Internal Landscape and provide Solutions and Guidance to customers during their project implementation. + Co-innovate with customers and Product & Engineering Teams and support them in building new cross system integration scenarios between S/4 and DMC + Simulate customer like Test scenarios in our internal landscapes for each release with clear focus on new functions and features and provide feedback to Product Engineering Teams + Work as SME and enable customers on new functional scenarios, new processes + Create Blogs, Podcasts, Microlearning Videos and publish white papers to act as multipliers and support the eco system + Bring creative ideas to improve Customer experience, operational excellence & support fellow colleagues **What you bring** + Degree in Engineering with 6 years of SAP consulting experience in implementing Digital manufacturing Cloud / MII / ME besides a good understanding of S/4 Manufacturing Execution processes. + Hands on experience in Integrating DMC / MII / ME with SAP S/4HANA / ERP solutions + At least 2 Full Lifecycle End to End Implementation Projects in DMC / MII + Must have process knowledge from the Discrete Manufacturing and/or Process Industry + Experience in the integration setup to shopfloor systems like SCADA, DCS, Historian etc., + Excellent communication skills in English and Presentation Skills. + Ability to work well in/with teams and build relationships with Customers / Partners + Results driven and strong quality focus. **\#SAP S/4HANA, #SAP DMC #SAPInterna** ​ **Bring out your best** SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. **We win with inclusion** SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs\_at\_sap#17498858-1050-415e-8d82-21f91655666b\_96fc) . Specific conditions may apply for roles in Vocational Training. **EOE AA M/F/Vet/Disability:** Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 400143 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.