Senior Product Specialist, Anachem (South)
Mettler-Toledo North America
Our Opening and Your ResponsibilitiesIncrease qualified customer database for targeted segments.Follow up on sales leads, fast response towards fulfilling customers enquires. Provide sound consultation on MT’s product solution and application.Secure new customers in the private and government sectors by identifying needs and engineering high quality solutions. Expand market awareness of MT’s solutions and relationships with customers.Sales and MarketingGrow target accounts and consistently build sales pipelines.Qualifying database and updating CRM.Establishing new accounts by identifying potential customers; planning and organizing sales call schedules.Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements.Support Team Leader and Head of Division in execution of marketing campaigns, leads generation and pipeline management.Effectively deliver high quality solutions to suspects, prospects and customers.Attune to market/competition movements and leverage the information to build market presence.Technical Advisory and Solution AdvocateResponsible for actively driving and growing sales pipelines.Provide technology evaluation stage of the sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT products.Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields.Responsible for representing the solution to customers and to engage customers in the field with customer events such as conferences, seminars, courses, etc.Develop customer's staff by providing technical information and trainingConduct Negotiation to secure a win-win agreement with customers.Service Standards and Customer Relationship ManagementDetermine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment; or proposing changes in equipment, processes, or use of equipment or services.Prepare cost estimates with related customer documents.Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements.Maintaining records of customer communication and sales activity in our CRM system.What You Need to SucceedDegree in Science preferable in Chemistry, Chemical Engineering and/or related field from a reputable UniversityAt least 3-5 years working experience in sales/laboratory positionInstrumentation/Laboratory sales or technical experience would be preferredAble to network across all levels and work well in a fast-paced environmentUnderstanding of sales & distribution with intermediate project management skillsIndependent with good communication, analytical and presentation skillsSelf-motivated, result oriented and energetic with passion to succeedSound business acumen particularly in identifying potentials and devising solutions to need.Other desired values include a high quality of standard, aggressiveness, agility and critical reasoningWilling to travel (within Melaka and Johor)Possess own transport with a valid driving licensePreferred:Sales experience of laboratory analytical and thermal analysis instruments, i.e., auto titration, Karl Fischer titration, density meter, refractometer, melting point, dropping point, ultraviolet–visible spectrophotometry, etc.Our Offer to YouCareer growth Skills developmentFixed 1.5 month contractual bonus Medical Insurance, Dental and Other allowancesAbout Mettler ToledoMETTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.Equal Opportunity EmploymentWe promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
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