Join our Shopping Experience team to shape how millions of customers shop on Amazon in emerging markets. You will lead the development of innovative customer experience solutions that scale globally. This role offers the unique opportunity to collaborate with Machine Learning experts, developers, and global stakeholders to solve complex customer challenges. You will drive product strategy and execution while working at the intersection of technology and customer needs.

Key job responsibilities
• Define and execute the product strategy and roadmap for shopping experience initiatives
• Build and analyze customer insights to identify opportunities for experience improvements
• Partner with engineering teams to design and deliver scalable technical solutions
• Drive alignment across multiple stakeholders in different geographies
• Measure and optimize product performance through data-driven decision making

A day in the life
You will start your day reviewing key performance metrics and customer feedback. Throughout the day, you'll collaborate with engineers on solution designs, meet with international stakeholders to align on priorities, and work with data scientists to analyze customer behavior patterns. You might spend time writing product requirements, conducting stakeholder reviews, or participating in technical design discussions.

About the team
The IES Shopping Experience team innovates how customers shop across Amazon's emerging markets. We leverage customer insights, technical capabilities, and machine learning to solve complex shopping challenges. Our solutions impact millions of customers globally, and we take pride in building experiences that make shopping easier and more enjoyable.