Position Overview

The Senior Product Manager will lead the strategy, roadmap, and execution of tax software solutions. This role bridges customer needs and internal teams to deliver innovative, AI-enabled SaaS products for tax professionals.

Key Responsibilities

Strategic Leadership

Own product vision, roadmap, and success metrics.Define pricing and packaging strategies.Align product strategy with business goals and customer needs.

Product Development

Lead Agile execution: backlog prioritization, sprint planning, and reviews.Translate business requirements into user stories and acceptance criteria.Collaborate with UX and engineering to validate and refine solutions.

Go-to-Market & Commercialization

Drive adoption, engagement, retention, and revenue.Develop GTM plans with Sales and Marketing.Create sales enablement tools (playbooks, guides, training).

Customer Engagement

Facilitate customer advisory boards and feedback sessions.Represent the company in webinars and industry events.Develop market narratives and thought leadership content.

Innovation & AI Enablement

Identify AI opportunities and lead experimentation pilots.Collaborate with data science and engineering on AI applications.

Data & Insights

Conduct user research and VOC activities.Monitor KPIs (usage, churn, NPS, upsell).Use data to guide roadmap and investment decisions.

Cross-Functional Collaboration

Partner across departments to ensure cohesive customer experiences.Lead product readiness and launch planning.Mentor junior PMs and promote best practices.Qualifications

Education

Bachelor’s degree in Business, Computer Science, or related field.

Experience

5+ years in product management or related roles.Experience with Agile Scrum, B2B SaaS, and tax/accounting software preferred.

Skills

Strategic thinking, technical fluency, and AI awareness.Strong communication, leadership, and execution focus.Data-driven decision-making and customer-centric mindset.Additional DetailsLocation: Hybrid role based in Coppell, TX or Kennesaw, GA.Travel: Up to 25%Work Hours: Full-time, 8am–6pm

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.