**Position Overview** The Senior Product Manager will lead the strategy, roadmap, and execution of tax software solutions. This role bridges customer needs and internal teams to deliver innovative, AI-enabled SaaS products for tax professionals. **Key Responsibilities** **Strategic Leadership** + Own product vision, roadmap, and success metrics. + Define pricing and packaging strategies. + Align product strategy with business goals and customer needs. **Product Development** + Lead Agile execution: backlog prioritization, sprint planning, and reviews. + Translate business requirements into user stories and acceptance criteria. + Collaborate with UX and engineering to validate and refine solutions. **Go-to-Market & Commercialization** + Drive adoption, engagement, retention, and revenue. + Develop GTM plans with Sales and Marketing. + Create sales enablement tools (playbooks, guides, training). **Customer Engagement** + Facilitate customer advisory boards and feedback sessions. + Represent the company in webinars and industry events. + Develop market narratives and thought leadership content. **Innovation & AI Enablement** + Identify AI opportunities and lead experimentation pilots. + Collaborate with data science and engineering on AI applications. **Data & Insights** + Conduct user research and VOC activities. + Monitor KPIs (usage, churn, NPS, upsell). + Use data to guide roadmap and investment decisions. **Cross-Functional Collaboration** + Partner across departments to ensure cohesive customer experiences. + Lead product readiness and launch planning. + Mentor junior PMs and promote best practices. **Qualifications** **Education** + Bachelor’s degree in Business, Computer Science, or related field. **Experience** + 5+ years in product management or related roles. + Experience with Agile Scrum, B2B SaaS, and tax/accounting software preferred. **Skills** + Strategic thinking, technical fluency, and AI awareness. + Strong communication, leadership, and execution focus. + Data-driven decision-making and customer-centric mindset. **Additional Details** + **Location:** Hybrid role based in Coppell, TX or Kennesaw, GA. + **Travel:** Up to 25% + **Work Hours:** Full-time, 8am–6pm _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.