Job Responsibilities: + Develop and execute comprehensive, guest-centric, end-to-end product strategies that align with business goals and integrate digital and physical touchpoints. + Drive and own digital product projects from ideation to implementation, ensuring timely delivery of high-quality outcomes that align with organizational priorities. + Act as a liaison between business stakeholders, designers, developers, vendors – gathering requirements, aligning expectation, and ensuring solution met the business need. + Identify key challenges or inefficiencies in processes, product performance, or guest experiences. Evaluate potential solutions by analyzing data, risks, and trade-offs, and present clear recommendations to management. + Optimize the guest journey across both direct and trade e-commerce channels, ensuring intuitive and impactful digital experiences. + Mentor and provide guidance to product managers to foster their professional growth and strengthen the product team. + Stay up to date with emerging technologies, market trends, competitor strategies, and evolving guest expectations to ensure products remain innovative and competitive. innovation and relevance. Job Requirements: + Bachelor’s degree or above in Business, Information Systems, Digital Design, or a related discipline. + Minimum 10 years of experience in digital product management. + Demonstrated success in leading large-scale e-commerce projects, ideally in ticketing, hospitality, or similar industries. + Strong ability to communicate complex ideas clearly and effectively across all organizational levels. + Excellent interpersonal and collaboration skills to align diverse cross-functional teams. + Proven critical thinking and problem-solving skills; able to identify issues, evaluate options, and recommend practical solutions. + Self-driven, proactive, and accountable with a strong ownership mindset. + Knowledge of the theme park, hotel, or resort industry is a definite advantage. \#LI-AL1 Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.