LOCATION: Hybrid - 8 days in the office per month (see locations on the posting)
OVERVIEW
We are looking for a Senior Product Manager to help us in our mission to provide best-in-class Nursing learning solutions in the healthcare market. We are known as innovators in Nursing and are passionate about solving our customers’ problems and making their lives easier, as they focus on providing the best possible care and better patient outcomes. We believe nurses are integral and critical part of patient care, and our goal is to ensure we are providing the best solutions to Nurses at every step in the journey – and every setting.
We are looking for someone who is a strategic thinker and is willing to move to encourage growth of the existing portfolio and define new growth opportunities. You should thrive on new opportunities, enjoy defining new strategies by working with the market, and be able to think creatively. The ideal candidate is a product manager whose expertise in customer engagement and commercial strategy is matched by a passion for go to market planning. Your main point of contact will be Chief Nursing Officers who are responsible for continued education at hospitals.
RESPONSIBLITIES
Conduct Customer InsightResearch and initiate new concepts, products and areas of expansion and ensure products are based on market needsCoordinate and conduct contextual inquiry, customer interviews, and employ other tactics to understand our customersConduct experiments to validate ideas with customersCustomer and exhibit travel and engagement to ensure a depth and breadth of market/customer needs and new opportunities for productDefine strategy and product plans, Develop and Update Strategic RoadmapDevelop customer need driven product ideas and strategy for learning productsAnalyze market trends and monitor competitor activityDefine and Run pilots prior to full blown business case as appropriateCreate and deliver effective business casesDefine costs in cooperation with different functional areasDevelop grounded sales projectionsEnsure buy in from key stakeholdersEffectively present business casesDevelop strategic partnerships as appropriateAbility to negotiate with partnersContinually define and update roadmap for products which include all dimensions of the product (features, functionality, content, UI/UX, GTM); create and present release plans proactively Work with product owner to effectively project and budget expenses for upcoming yearLead the team to execute product ideasDefine high level requirementsDefine and measure product analytics and KPIs to ensure product objectives are clearly articulated and progress towards key results can be evaluatedCollaborate with Product Owner and technology in the further requirements definition and refinementCollaborate with product owner and technical teams to be the Product lead and advocate to ensure projects stay on track and in keeping with the strategic prioritiesCollaborate with the content team to define and drive content strategy for products including content creation, acquisition and partnership roadmapPlan and Drive Successful Go to MarketEffectively communicate the value proposition of the product and features/functionality, as well as of any release to marketing, sales, sales support, customer success, and sales enablement colleagues for effective product launchesParticipate in customer-facing engagements, including presentations, round tables, various sales callsCreate and execute Market Development plans at the beginning of the Product Development life cycleForecast and plan for portfolio annuallyCompletion of Business Plan which details market trends, customer needs, competitive landscape and roadmap related to these elementsDevelop 3-year sales projections for portfolioManage the P&LCreate and manage sales and costs of the P&L ensuring sales and costs are on target and on budget by:Develop investment strategies with accompanying business cases to bring solutions to market and achieve program financial goalsDefine sales forecasts and oversee sales opportunities, working with sales and marketing colleagues to ensure the meeting of budget targets, and ultimately the increasing revenue.Manage costs in relation to P&L, working with Product Owner team and marketing teamDevelop new business models to drive growth and salesQUAULFICATIONS
Education: bachelor’s degree or equivalent or equivalent experience
Experience:
5+ years' experience in Product Management, Business Development, Product strategy, or in a B2B web-based information or software products and services company desired, or equivalent experience. Experience in the health research industry with an understanding with the way health education, higher education, or nurse education is conducted desiredSuccessful track record in B2B Product management and commercial successOther Knowledge, Skills, Abilities or Certifications:
Experience with Medical Practice markets preferred.Understanding of the way that hospitals make purchasing decisions.Strategic and commercial thinker - must have excellent critical thinking skills. Previous product or portfolio-based P&L responsibility with a track record of commercial performanceUnderstanding of customer products, mechanics of product management, insight into understanding customer problems, the ability to propose solutions, tests if your solution works, and bringing solutions to the marketTRAVEL: minimal for occasional team meetings
#LI-Hybrid
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $114,750 - $160,450This role is eligible for Bonus.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.