Pegasystems Inc. (Pega) delivers innovative software that helps the world's leading organizations crush business complexity and transform how they engage with customers. With our AI-powered decisioning and workflow automation platform, we enable enterprises to build agile applications that evolve to meet changing business needs.
Picture Yourself at Pega:As the Sr. Product Manager for Sales Automation at Pega, you will be responsible for managing the internal adoption and implementation of Pega's Sales Automation solutions across the organization. You will work closely with internal stakeholders across all departments, collaborate with Platform and Sales Automation product teams, and drive the adoption of Sales Automation product features with internal sales teams. This role requires strong communication skills, problem-solving abilities, and a deep understanding of sales processes, combined with the ability to navigate complex organizational dynamics and deliver measurable results.
What You'll Do at Pega: Develop and execute the internal implementation strategy for Sales Automation solutions, aligning with overall company objectives and sales team needsTranslate product capabilities into practical internal use cases that demonstrate value to Pega's sales organizationBuild and maintain strong relationships with key stakeholders across all departmentsLead cross-functional implementation initiatives, coordinating efforts between sales, IT, and product teamsDevelop comprehensive adoption plans and track implementation metrics to measure successKeep executives informed on implementation progress, roadmap, and key milestonesCreate clear, compelling communications about Sales Automation benefits and capabilities while developing and delivering training materials and documentation for internal usersIdentify and resolve complex implementation challenges that arise during adoptionWho You Are: 7+ years of product management or implementation experience, with at least 3 years working with enterprise softwareExperience with CRM, sales automation, or related technology implementationsDemonstrated success in driving software adoption within an organizationStrong understanding of sales processes, automation technologies, and CRM systemsExperience working with cross-functional teams and managing complex projectsWhat You've Accomplished: Stakeholder Management: Proven ability to build relationships and influence across departments without direct authorityCommunication: Exceptional written and verbal communication skills, with the ability to translate complex concepts for diverse audiencesProblem Solving: Strong analytical thinking and ability to tackle complex implementation challengesChange Management: Experience leading organizational change and driving technology adoptionTechnical Understanding: Sufficient technical knowledge to effectively collaborate with product and engineering teamsProject Management: Ability to plan, execute, and track complex implementation initiativesCustomer Focus: Deep understanding of internal user needs and ability to advocate for them effectivelyPrioritization: Excellent ability to balance competing priorities and manage multiple workstreamsPega Offers You: Gartner Analyst acclaimed technology leadership across our categories of productsContinuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environmentCompetitive global benefits program inclusive of pay + bonus incentive, employee equity in the company Job ID: 22163