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Job Category

User Experience

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are hiring a Senior Product Designer to help craft the future of Slack. This role is on our Growth Design team, which focuses on helping more people discover, adopt, and get value from Slack. We design thoughtful, high-quality experiences that guide users through their journey, from trying Slack for the first time to growing their team and upgrading. Our team balances rapid experimentation with a deep commitment to craft, always keeping our customers' needs at the center.

We’re looking for a strong, experienced designer who also has experience with content design. We’re looking for someone who can deliver on the whole experience, from the words to the interactions and visual design because we feel the words and underlying language system are critical to success in this role. You'll focus on solving user experience problems through content strategy, information structure, and language. We're looking for someone who excels at making the complicated simple, creating clarity, and crafting clear, human-sounding product copy that drives trials, upgrades, and feature adoption.

If you're passionate about shaping the end-to-end product experience and have strong content and product design skills, please apply!

At Slack, we have a positive, diverse, and encouraging culture — we look for people who are curious, inventive, and work to be a little better every single day!
 

What you’ll be doingDrive the design vision and execution for a key area of the Slack productCollaborate with PMs, engineers, data scientists, and other designers to build customer-centric experiencesWork cross-functionally with Product and Engineering partners to represent the design team, facilitate design discussions, and give feedback in planning and product channelsWork across the entire product design process: strategy, user journeys, flows, wireframes, prototypes, visuals, and handoffSolicit feedback from your peers, including other product designers and teammates in your product team.Partner with engineering to ensure that our implementation and user experience are of high-qualityRaise the bar for craft by contributing to and evolving our design systemWork in close collaboration with Design Leadership to inform and improve our design processesContribute to content strategy, content design, and product copy for a Slack Growth.Develop content strategy frameworks, messaging guidelines, and component-level language guidelines.Utilize content-first design methods to drive divergent and convergent thinking.Create narratives that demonstrate the intent and desired outcome of new, strategic projects.Proactively demonstrate the impact of your work, using data to guide and advocate for your decisions.Contribute to building our positive, collaborative, and healthy team culture.

What you should have5+ years of experience as a product designer with a strong track record of shipping high-impact workA growth mindset and ability to thrive and adapt to a fast-paced environment — we are heavily focused on experimentation!A strong UX portfolio showcasing your work in product design, UX writing and content strategy, with demonstrated experience in writing successful UX copy that had a measurable impact.Proficiency in Figma and experience working with design system components to create prototypes and high-fidelity user experience solutions.Experience advocating for content and design, and a proven ability to drive projects forward, even when facing obstacles.A strong understanding of the Slack voice and the ability to extend and adapt it based on context.Able to think holistically to deliver exceptional craft and problem-solving across platforms: web, desktop and mobileA clear grasp of interaction design, usability, systems thinking, and accessibility best practicesAn understanding of dependencies between design, front-end and backend technologies and experience using a design systemSolid understanding of building usable, accessible, and modular designs that can scale to millions of users.Comfort working autonomously, navigating ambiguity, and influencing cross-functional partnersExperience working with Product Managers to develop the strategy and rationale for featuresExperience with prototyping as a means to explore and convey design solutionsExcellent written and verbal communication skills (especially if you love to use emoji 😎)

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Posting Statement:
At Salesforce, we believe in improving the state of our world. We are committed to fostering equality in our communities and workplaces through inclusive programs and initiatives. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers, considering qualified applicants without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We do not accept unsolicited resumes from headhunters or agencies without a signed agreement. Salesforce welcomes all.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $172,000 to $236,500.

For California-based roles, the base salary hiring range for this position is $172,000 to $236,500.