About the Team

At DoorDash we’re building the world’s leading last-mile logistics platform and we believe that to accomplish this, we’ll need to improve ourselves a few times along the way. This is a unique opportunity to help establish a fast-growing, global brand, and affect the future of work and last mile commerce as we know it. 

Our Dasher & Logistics team owns the end-to-end Dasher experience from supply, efficiency to net-new bets. Design plays an important role, providing important thought partnership in product development. This is where you come in.

About the Role

DoorDash is looking for a Senior Product Designer to lead design and strategy across the end-to-end Dasher and Consumer experience with a specific focus on Delivery Quality. This role focuses on designing for multiple audiences (specifically Dasher and Consumer) encompassing the most crucial aspect of deliveries- quality. It involves helping Dashers understand how they provide the best in class delivery experience to our customers and merchants. Additionally, the role also involves designing experiences for merchants and customers to collect the right types of input in order to set Dashers up for success. This is a highly visible and critical role in a complex, evolving space. By improving the overall quality, you’ll play a key part in directly impacting all three sides of the marketplace, while also helping the business thrive.

The role can be based in San Francisco or New York and will report into the Head of Core Dasher experiences. This is a hybrid role, with some time in-office and some time remote.

You're excited about this opportunity because you will… Create step-change improvements by envisioning the long-term Dasher experience and realizing them through execution on new products and services for dashers. Partner with cross-functional teams in PM, Engineering, Research and Operations to influence our product and design strategy by building a great user experience for our complex three-sided marketplace Push the creative boundaries of our dasher experiences, that sets a new baseline for craft and affect the product will have in the industry. We're excited about you because…  You have 5+ years of work experience and a strong portfolio showcasing your ability to maintain a high bar for craft at scale and experience leading new initiatives and delivering impact in a team environment. You think of yourself as a craftsperson pushing the envelope on quality, usually find yourself sweating over the lowest level of details and care about elevating the user experience. You have great story-telling skills, and can rationalize your proposals in a clear way to stakeholders at all levels. You're passionate about solving complex problems and use a first principles approach. You have experience with problem spaces that range across multiple audiences.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

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