Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Self Service Enablement Team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job Responsibilities:Write detailed epics and stories to enable scaling servicing messages to available digital placements Participate actively in agile scrum ceremonies and meetings to ensure stories are refined and prioritizedCoordinate and execute servicing messages across web partnering closely with mobile product partner Ensure prioritization of work is consistent with mobile Support testing, pilot, and production validation as needed.Work with D&A and Experimentation team to develop roll out plans and guide the build of Adobe dashboards to measure successEnsure messages are tagged properly so data flows through to Adobe To be responsible for loading content, working with our content partner and downstream teams content managers to ensure it matches mobile and gets loaded and Evergreens are updated Work with downstream teams to turn DST and conversation requests into deliverables Deliver change management requests as neededOperationalize and refine message onboarding process, where needed

Required Qualifications, Capabilities, and Skills:

3+ years of product or related experience.Experience in creating strategic roadmaps from client requirements with understanding of software development cycle and agile methodology.Proven success working with internal/external teams at various management levels.Experience with technical concepts and collaboration with technical staff.Expertise in JIRA and agile development tools.Expertise in content management and loading to AEMExperience working with Agile teams.Ability to influence and communicate with stakeholders across functions