Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

As a Product Analyst supporting Visa initiatives within the NZ Pacific Product Team, you will have the exciting opportunity to collaborate with key stakeholders on high-impact projects across the ANZ Pacific/Visa portfolio. A market that is set to see transformational growth, you will be building strong foundations to enable that transformation. This role offers a unique chance to drive efficiency, innovation, and strategic growth within the Visa portfolio.

About us

Visa Managed Services (VMS) is the delivery arm of the Visa Consulting and Analytics (VCA) team. We draw on our expertise in strategy, consulting, data analytics, and industry experience to develop fact-based recommendations and delivery plans to improve client performance. The VMS team is specialised in building teams that work within our client’s businesses to drive results.

About your role

You will support Visa-related initiatives within the ANZ Pacific/Visa portfolio. The role will involve collaborating with stakeholders to prioritize and manage high-impact projects, ensuring smooth execution and accurate documentation of business processes. The Product Analyst will enhance the overall management of the Pacific Visa portfolio, contributing to the development of robust strategies and facilitating the start of the transition of Local Access Card users to Visa Debit.

In this role your key responsibilities include:

Information Analysis & Synthesis: Collect, analyze, and synthesize data to inform decision-making and strategic planning.Business Analysis Activities:Conduct comprehensive business analysis on processes such as the end-to-end Card Controls initiatives.Perform analysis on Visa Debit Card (Retail and Commercial) and Fiji Credit Cards (Retail and Commercial).Validate and monitor quarterly Visa incentives for Visa Debit and Fiji Credit Cards across all countries.Extract data to support the completion of Visa Operating Certificates and general card reporting.Document and understand the Visa Incentive program and related activities for future reference.Stakeholder Support: Assist the Schemes Liaison Manager with specific analyses, including Visa billing and mandated requirements.Requirements Management: Elicit, document, and manage end-to-end requirements for the above activities, ensuring clarity and alignment with stakeholders.Process Mapping & Change Management: Develop business requirements, process maps, and change transition documentation for various initiatives.Communication: Effectively communicate requirements, objectives, and benefits of initiatives to key stakeholders.Product Governance: Oversee ANZ product governance for Visa initiatives, including risk assessments, change risk materiality assessments, and post-implementation reviews.Document Repository Management: Enhance the ANZ KnowHow document repository by reviewing processes, identifying gaps, and improving frontline and operational documents related to Visa products and services.

Value Addition:

Elevate the management of the Pacific Visa portfolio for better oversight and efficiency.Increase capacity to fast-track priority work items.Support the foundation building for delivering superior fraud and card protection solutions and facilitate the migration of Local Access Card users to Visa Debit.

Qualifications

To be successful in this role, you will bring:

Technical Expertise: Proficiency in data analysis and business analysis methodologies.Analytical Skills: Strong critical thinking and problem-solving abilities to address business challenges.Communication: Excellent verbal and written communication skills for clear articulation of requirements and stakeholder engagement.Project Management: Ability to manage multiple projects with strong organizational skills and attention to detail.Stakeholder Management: Proven experience in building and maintaining relationships with internal and external stakeholders.Adaptability: Flexibility to adapt to changing priorities and proactive in identifying and addressing potential issues.Relevant Experience and Education: Demonstrated experience in financial services or payments industry,

You’re not expected to have 100% of these skills. If you have most of the skills required and this role sounds exciting to you, we'd love to hear from you!

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.