Job Description Insight Global is seeking a seasoned Senior Process Improvement Consultant to support a major transformation initiative with a large banking client in Raleigh, NC. This role is critical in shaping the future of consumer lending operations and driving enterprise-level process improvements. The ideal candidate will bring deep experience in process design, stakeholder facilitation, and operational transformation within financial services. Key Responsibilities: Process Design & Improvement: Lead future state process mapping using BPMN standards. Facilitate large group discussions (up to 45 participants) to align on process design and direction. Identify and document gaps between current and future state processes. Refine process maps based on technology constraints and business requirements. Support UAT testing and help teams adjust to new processes. Strategic Planning & Roadmap Development: Participate in roadmap development sessions (JulyAugust). Contribute to the design and implementation plan for a new system targeted for Q1 2026 (tentatively March). Collaborate with the change management team to align process changes with organizational readiness. Stakeholder Engagement: Partner with cross-functional teams to understand capacity needs and team structures. Work closely with change management to ensure smooth adoption of new processes. Provide regular updates and insights to executive stakeholders. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 10+ years of experience in banking or financial services in a process improvement role. Proven ability to lead large-scale process discussions and keep diverse groups aligned. Strong experience in BPMN process mapping. Six Sigma Green Belt certification. Experience with ARIS or similar process modeling tools. Background in consumer lending within financial services. Six Sigma Black Belt certification. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.