Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.     

Inviting applications for the role of  Senior Principal Consultant - Microsoft Dynamics 365 Technical Architect

We are seeking a highly experienced Dynamics 365 Finance Operations Technical Architect to lead the design, implementation, and integration of D365 FO solutions. The ideal candidate will bring over 10 years of technical and solutioning experience in Microsoft ERP platforms, with deep hands-on expertise in D365 FO, a solid understanding of D365 CE (Customer Engagement) apps, and Microsoft Power Platform   

Responsibilities  

Solution Architecture Design:

Define end-to-end architecture for D365 FO implementations, including integrations with CE apps and Power Platform.

Design scalable, secure, and performance-optimized technical solutions aligned with business goals.

Technical Leadership:

Guide technical teams (developers, consultants, and testers) across multiple phases of the project.

Own technical governance, code reviews, DevOps pipelines, performance optimization and D365 environments.

Integration Strategy:

Design and implement integration solutions between D365 FO, CE, Power Platform, and third-party systems.

Leverage Azure services, Dataverse, and Common Data Model for seamless interoperability.

Customization Development:

Oversee X code customizations, extensions, reports, and workflows within FO.

Enable Power Apps, Power Automate flows, and low-code extensions to support edge use cases.

Stakeholder Collaboration:

Work closely with business analysts, functional consultants, and project managers to translate requirements into technical solutions.

Support pre-sales solutioning, estimations, and technical proposal creation when required.

Quality Best Practices:

Define and enforce best practices for development, testing, deployment, Package updates and documentation.

Ensure compliance with Microsoft’s D365 architecture and security standards.

Qualifications we seek in you   

Minimum Qualifications   /SKILLS

Extensive technical experience, with good focused experience in Dynamics 365 Finance Operations.

Proven experience in full-cycle D365 FO implementations as a Technical Architect or Senior Developer.

Hands-on experience with X , OData, Custom Services, DMF, Logic Apps, and Event Handlers.

Strong exposure to D365 CE Apps (Sales, Customer Service, Field Service) and Power Platform (Power Apps, Power Automate, Power BI).

Strong experience in D365 Environment management using Life cycle service (LCS), Power Admin Portal.

Familiarity with Azure Services, ALM/DevOps, Dataverse, and CI/CD pipelines.

Experience with data migrations, dual-write, and integration with legacy/third-party systems.

Strong communication, presentation, and documentation skills.

Microsoft certifications in D365 FO and/or Power Platform are preferred.

Preferred Qualifications/ Skills   

Knowledge of industry-specific solutions like Retail, Manufacturing, or Supply Chain ithin D365 FO.

Familiarity with Microsoft Copilot and AI-enhanced business apps.

Experience working in Agile or hybrid delivery environments.

Education Certifications:

Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

Microsoft Certified: Dynamics 365 Finance and Operations Apps Solution Architect Expert (preferred).

Microsoft Certified: Power Platform Solution Architect Expert (nice to have).

    Why join Genpact?
• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.