Ready to build the future with AI? 

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. 

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 

Inviting applications for the role of Senior Principal Consultant – AIML Developer  

In this role, we are looking for a candidate to oversee and manage the implementation of AI ML solutions. This role combines expertise in artificial intelligence, machine learning and IT operations to optimize and automate various aspects of IT management. Responsible to drive digital transformation within an organization to enhance IT operations, improve system performance, and deliver value to the business. 

Responsibilities  

· Understand business processes, identify pain points and areas for improvement, and articulate problems that can be addressed through machine learning solutions.

Analyze and correlate relevant business metrics to determine the impact of potential solutions.

Gather, clean, and preprocess data from various sources to facilitate the development of machine learning models.

Design, develop, and implement machine learning models using advanced techniques such as Neural Networks and Transformer models, with a focus on tabular data and NLP applications.

Perform feature engineering, data preprocessing, and model selection to optimize model performance.

Evaluate model performance using appropriate metrics, iterating and refining as necessary.

Monitor and maintain the performance of machine learning models in production, troubleshooting and updating as required.

Communicate findings, insights, and recommendations to stakeholders in a clear and actionable manner.

Stay up to date with the latest research, trends, and best practices in machine learning, NLP, Neural Networks, Transformer models, and related technologies.

Continuously improve the organization's machine learning infrastructure, tools, and processes to enhance efficiency and effectiveness.

Proactively identify opportunities for leveraging machine learning and AI solutions to drive business value and improve operations.

Collaborate cross-functionally with other teams, such as product development, marketing, and customer support, to ensure seamless integration and implementation of machine learning models into existing systems and workflows.

Train and mentor junior team members, sharing knowledge and expertise in machine learning, NLP, Neural Networks, and Transformer models.

Ensure compliance with data privacy and security regulations while handling sensitive information.

Qualifications we seek in you

Minimum Qualifications

· Bachelor's or higher degree in computer science, Data Science, Engineering, or a related field. 

Relevant years of experience in machine learning, data science, or a related field, with a focus on Neural Networks, ML Models, tabular data, GenAI and NLP. 

Preferred Qualifications/ Skills

Must Have: Strong Hands-on Experience in Cloud (AWS, Azure). 

Strong proficiency in Python and familiarity with machine learning libraries such as TensorFlow, Poarch, Scikit-learn, Pandas, NumPy 

Proven ability to manage projects end-to-end, from understanding business requirements to implementing machine learning solutions. 

Excellent problem-solving, critical thinking, and analytical skills. 

Strong communication and interpersonal skills, with the ability to effectively present complex information to both technical and non-technical audiences. 

Keen attention to detail and a commitment to producing high-quality, reliable, and maintainable code. 

Self-motivated and able to work independently or collaboratively within a team environment. 

A passion for staying current with the latest advancements in machine learning. 

Proficiency in one programming language as base minimum, such as Python. 

Previous experience in a client-facing role or presenting technical information to non-technical stakeholders. 

Why join Genpact?

Lead AI-first transformation – Build and scale AI solutions that redefine industries

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000 coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

The approximate annual base compensation range for this position is $80,000 to $100,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity. 

Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role”

Location-based Roles (e.g., Richardson roles – metro area can be adjusted by role location) – “Los Angeles, California based candidates are not eligible for this role. <Dallas Metro> area candidates are eligible for this role only.”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.