We’re looking for an innovative Senior PR Manager, Product & Tech Communications to support the development and rollout of key product, feature, and UI narratives around Spotify's industry-leading platform. In this role, you will develop and implement global product communications strategies that enhance the user experience both on and off platform. You will also play a key role in managing and mitigating public affairs, corporate, product, and technology communications issues.
A successful candidate will have seasoned experience in the consumer tech space, experience managing timely issues, and the ability to translate the benefits of Spotify’s products to consumers, media, and influencers in a digestible, memorable, and fun way.
This hands-on, cross-functional role will include developing impactful communications strategies, proactive storytelling to drive deeper education and understanding of our products, and managing crisis communications issues as they relate to products. You should have a strong track record of storytelling via social, media relations, and earned influencer relations. The ideal candidate is on the pulse of the tech landscape and has a deep understanding of the AI landscape and the way technology has an impact on consumers and culture.
This role presents an incredible opportunity to grow within a fast-moving team dedicated to enhancing our user experience and identifying unique, innovative ways to bring our product stories to life. Come join the band if you are passionate about tech, music, podcasts, and audiobooks.

What You'll Do Lead global product and partner communications strategiesLead strategy and development in always-on, proactive storytelling around Spotify’s hero featuresLead crisis and issue management related to product and tech commsDevelop crisis communication strategies as they relate to product and user experienceSupport major marketing initiatives around product features, generating press and influencer momentsWork directly with internal spokespeople and senior leadership on announcements, speaking opportunities, events, and broader storytellingWork closely with internal partners across the business to develop product narratives and global strategies.Manage external agency partnersWorking alongside market communications leads to the development of strategies and plans that can be implemented at a local levelLeverage strong media, social, and influencer relationshipsWho You Are 7+ years relevant communications experience in consumer PR, entertainment or technologyOrganized, thorough, and able to work on multiple projects while maintaining deadlinesStrong partner management and leadership skillsStrong tech, consumer media, and social editor relationshipsTech influencer relationships and an understanding of the tech influencer landscapeProven track record of developing and implementing holistic communications strategies and plans at a global scaleExcellent written and oral communication skillsStrong strategic and resourceful problem-solverExperience in crisis managementExperience working across AI-related features and overall knowledge of the AI landscapeAbility to work in a hectic and extremely fast-moving global industry and environmentStandout colleague who can work autonomously while thinking globally and executing locallyCreative problem solver to assist in ideation of campaigns, product launches, and always-on storytellingKnowledgeable about news and trends in the technology and audio spaceWhere You'll Be This role is based in New York City or Los AngelesWe offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come to the office 2 to 3 times per week.The United States base range for this position is $153,206-$218,865, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.