We are seeking a Senior Program Manager to drive innovation and scalability across critical offerings such as Researcher, Declarative Agent (DA), and GPT-5 within our mainline BizChat platform. In this role, you will collaborate with world-class experts in Machine Learning and Large Language Models (LLMs), working with global teams to deliver solutions that empower millions of users worldwide. Your leadership will shape the future of productivity and creativity in the workplace through advanced AI technologies. As a **Senior PM – AI in Copilot** , you will play a pivotal role in scaling AI features and platforms, focusing on high-impact products that are essential to Microsoft’s business customers. You will partner closely with product, engineering, and science teams worldwide to ensure the successful delivery and continuous improvement of our mainline BizChat capabilities. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** Key Responsibilities + Lead the product and platform strategy for Researcher, Declarative Agent (DA), and GPT-5, ensuring robust, scalable, and reliable AI-powered features on mainline BizChat. + Drive deep technical and scenario-based analyses to enhance AI feature quality and relevance for global markets, with a focus on business productivity solutions. + Collaborate with science and engineering teams to build and optimize machine learning infrastructures, improving model quality, performance, and user experience. + Engage directly with customers and key partners to gather requirements, prioritize features, and foster trusted relationships across internal and external stakeholders. + Manage complex projects with clear timelines and deliverables, ensuring alignment with Microsoft’s strategic objectives for BizChat and enterprise AI solutions. + Mentor and guide cross-functional teams, promoting best practices in product management and AI development. **Qualifications** **Required Qualifications:** + Bachelor's Degree AND 5+ years experience in product/service/project/program management or software development + OR equivalent experience. + 5+ years of experience in AI product management, including significant experience with enterprise platforms and mission-critical products. + Demonstrated expertise in data analytics, machine learning, and deep learning, preferably with experience leading LLM-based product initiatives. + Exceptional communication and presentation skills in both English and Chinese, with a proven ability to influence and align diverse global teams. + Customer-obsessed mindset and the ability to build alliances and drive results across organizational boundaries.Track record of managing the delivery of large-scale, high-impact AI features in business-critical environments. **Preferred Qualifications:** + Bachelor’s or graduate degree in STEM (Science, Technology, Engineering, Mathematics). + Overseas working experience and a global perspective on enterprise technology markets. + Experience with mainline enterprise communication or productivity platforms. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .