Amsterdam, NLD
1 day ago
Senior People Advisor EHQ
**About Us:** We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.    One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH **here (https://www.pvh.com/responsibility/inclusion-diversity)** . The Team The People Experience and Services team is focused on delivering a seamless and standardized associate experience across EMEA. The goal is to consolidate and streamline HR processes and day-to-day operations, improving service quality and operational efficiency. By reducing inconsistencies and eliminating duplication, we aim to enhance the overall associate experience while ensuring high-quality service delivery. Key pillars of the team include Data, Processes and Solutions, Payroll, Talent Acquisition, Associate Lifecycle and People Experience & Advisory, all of which have an EMEA-wide remit. Additional pillars include Campus Experience, Labor Relations and Employee Relations, all of which have a more focused scope on EHQ, with regional coordination. This team works closely with HR Business Partners, the Community of Experts, and the People Strategy team to ensure alignment and execution of key initiatives. Additionally, the team collaborates with global HR teams to standardize practices and touchpoints across regions. The People Experience and Services team also partners with other functions, including Finance and Communications, to support broader business goals and strategic priorities. The team’s efforts will focus on driving automation, simplifying workflows, and improving scalability across the region. This will create an agile, high-performing function that supports the company’s overall business success and improves associate satisfaction across EMEA. Position Overview As a Senior People Advisor, you will play a key role in our HR team, delivering expert guidance and support across the employee lifecycle and supporting people leaders and HR colleagues. Reporting to the Director of People Experience and Advisory, you will represent the EMEA HR function as a primary point of contact and trusted advisor to associates and managers. With deep knowledge of HR policies, processes, and frameworks—combined with local expertise and service excellence—you’ll help create a high-quality associate and leader experience. You will handle complex advisory cases, working closely with People Relations and Legal, and act as a change agent during organizational transformations. This role will also provide input into continuous improvement efforts across policies, processes, and service delivery, collaborating with People Operations, HR Business Partners (HRBPs), and Centres of Excellence (CoEs). Key Responsibilities • Serve as the primary contact for complex HR advisory matters, providing coaching and guidance to associates and people leaders. • Lead HR support for small scale transition or change initiatives, ensuring smooth aftercare and integration. • Manage informal complaints and conflicts (excluding cases of discrimination or harassment), escalating where appropriate. • Collaborate with CoEs to develop and communicate HR policies, ensuring knowledge articles and team training materials are up to date. • Deliver excellent service to associates and leaders, ensuring requests are addressed professionally and efficiently. • Proactively identify and implement improvements to HR service delivery, using data insights and feedback. • Facilitate knowledge-sharing sessions (e.g., compliance workshops, performance management training, EMEA People Manager Connect sessions), especially when local language delivery is required. • Support organizational change initiatives by coaching managers and associates, working closely with HRBPs and acting as a point of escalation for the People Services team. • Translate HR policies into actionable support across key HR processes (e.g., onboarding, offboarding, performance, well-being, compensation, benefits, training, disciplinary matters). • Partner with business leaders to improve HR metrics (e.g., sickness absence, turnover, performance distribution, talent retention, and engagement). • Provide clear direction and connect stakeholders to appropriate resources, acting as a trusted HR confidant. • Use data insights to anticipate and address recurring HR issues across teams and functions. Key Success Measures • Service Excellence: Deliver timely, high-quality support to managers and associates, with ≥90% satisfaction rating. • Process Optimization: Drive efficiency and self-service adoption, measured by percentage of automated processes. • Trusted Advisor: Earn credibility through consistent, proactive, and expert guidance (measured through feedback or pulse surveys). • Conflict Resolution: Resolve informal conflicts effectively, minimizing escalations and maintaining professionalism. • Stakeholder Collaboration: Receive positive feedback from HRBPs, Legal, and CoEs for responsiveness and influence. • Advisory Quality: Deliver consistent, locally compliant advice across regions and languages. Candidate Profile – Requirements The ideal candidate is an experienced HR generalist with a strong operational mindset, exceptional interpersonal skills, and a passion for delivering high-quality support. Experience & Skills • Minimum 6 years of experience in HR operations or generalist roles; experience as a Junior HRBP is a plus. • In-depth understanding of HR policies, practices, and employment regulations. • Proven ability to handle complex advisory and employee relations issues. • Strong service orientation with excellent communication, coaching, and stakeholder management skills. • High level of personal accountability, critical thinking, and sound judgment. • Strong resilience and experience managing change and expectations. • Fluent in English and the relevant local language. • Proficient in HRIS platforms (Workday and ServiceNow experience preferred). • Demonstrated ability to work cross-functionally and contribute to continuous improvement initiatives. At PVH, how we act is as important as what we do. Here are some key behaviours we expect from our people: ENTERPRISE FIRST – we act in the best interests of PVH and its consumers beyond our own team, brand, region or market. DRIVE CHANGE – we lead by example and are optimistic about change . We challenge the status quo but fully commit once a decision is made. CREATE CLARITY – we are diligent in providing context and setting our priorities so we can be productive quickly. INSPIRE TRUST – we create safe spaces for debate and deliver on what we promise so people can learn to depend on us. TAKE ACCOUNTABILITY – we focus on work with the biggest business impact and give candid feedback to each other. **Your Wellbeing is Our Priority** In the heart of Amsterdam, PVH is home to the global headquarters of Tommy Hilfiger and the European offices of Calvin Klein. + **Wellbeing:**  exclusive onsite gym and fitness classes, personal training, meditation studio, sports clubs, in-house physio, and receive access to our nutritional and wellbeing programs + **Campus:**  extensive food and beverage offerings, top-notch restaurant, barista coffee bars, sky bar, monthly social events, weekly Thursday drinks, game nights, and campus-themed activities that will keep your social life busy + **Develop your career:** whether you lead a team or contribute your own expertise, everyone is a leader at PVH. PVH University curates and delivers training programs for you to continuously develop your professional and personal goals + **Be at the forefront:**  stay closely connected to our brands, CALVIN KLEIN and TOMMY HILFIGER, and be a part of seasonal market launches, sample sales and receive employee discounts! Check out our Amsterdam Campus here. (https://www.youtube.com/watch?v=wiwE6bHo3DE) _PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential._ DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.
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