Senior Paralegal – Deposits and Payments Fraud & Claims Charlotte, North Carolina;Dallas, Texas; Plano, Texas **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Senior-Paralegal---Deposits-and-Payments-Fraud---Claims\_25028863-1) **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This role offers an exciting opportunity to come join the Legal team supporting Fraud & Claims and At-Risk Persons matters across the enterprise. This Legal team is responsible for providing wide-ranging legal and regulatory advice and support across a broad array of critical functions managed in the Bank’s Consumer, Small Business, Commercial, Wealth Management, Private Bank and Operations business units. The legal landscape in the Fraud & Claims and At-Risk Persons areas is evolving quickly, with increased fraud, regulatory activity, legislative developments and industry changes all contributing to an interesting and challenging body of work. This role is primarily responsible for providing legal support on fraud and claim-related matters involving Deposit and Payments-related banking products and services. This includes: (i) support for escalated transaction dispute claims, fraud-related complaints and fraud-related pre-litigation dispute resolution involving deposit/payments products, including Debit, ATM, ACH, Zelle and Wires, and related processes such as risk account closures and account takeover situations; (ii) support related to Deposit fraud strategies, fraud detection and fraud-related marketing; (iii) support on related regulator exams; (iv) research and support related to state and federal requirements; (v) working with industry groups on related matters; and (vii) providing general legal support to these business units. Depending on workload, the role may also offer opportunities to engage on fraud and claim-related matters related to other product areas, including checks and credit products, as well as Identity Theft claims and matters related to the Bank’s At-Risk Persons program. The job is responsible for providing strategic and sophisticated legal guidance while working under the supervision of an attorney. This job requires strong decision-making and sound judgment. Key responsibilities include drafting legal guidance and court filings or agreements in collaboration with internal and external counsels and conducting research and analyzing data. Also includes providing support on escalated client disputes, including investigative research, drafting communications, settlement agreements and advising on recommendation actions. **Responsibilities:** + Evaluates laws, rules and regulations and provides concise written analysis to attorneys + Researches relevant facts and case law to inform legal support for internal projects + Offers practical and succinct legal guidance to clients under attorney supervision + Collaborates with outside counsel to prepare motions, declarations, and other court filings + Works with business and control partners on audit and other control issues + Drafts client communications, settlement agreements and other legal documents + Provides support on policies and procedures + Provides support in connection with regulator and legislative inquiries + Provides support in connection with industry trade group efforts **Skills:** + Analytical Thinking + Critical Thinking + Policies, Procedures, and Guidelines + Prioritization + Regulatory Compliance + Advisory + Issue Management + Oral Communications + Research + Strategic Thinking + Attention to Detail + Collaboration + Interpret Relevant Laws, Rules, and Regulations + Legal Drafting and Writing + Problem Solving **Required Qualifications:** + 5-7 years prior experience in a paralegal or like-type role working for a law firm or in-house legal department **Desired Qualifications:** Prefer candidate have worked as a paralegal in an in-house legal department for a financial institution, ideally working with deposit and payments-related banking products/services (debit card, ATM, ACH, Zelle, wire transfers, etc.), particularly focused on fraud-related matters, transaction dispute claims/complaints, pre-litigation dispute resolution, risk account closures, account takeover situations, fraud strategies, elder exploitation and EFTA/Regulation E. **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.