Provides merchandising evaluation via photo and service order review.  Provides premium customer service, dependable 360 knowledge, and a clear path of resolution and/or escalation via calls, chats, text, and email from Acosta, Premium and Crossmark employees as well as retail store associates/managers.  Walmart Volt inventory software administration, Premium 360, onboarding, and eLearning support.  Assists new employees and peers with daily OSC operations.  Other duties as required.