About this role:

Wells Fargo is seeking a Senior Operations Processor in Inventory and Commercial Auto Operations Servicing as a part of our Commercial Banking Operations Division. Learn more about the career areas and business divisions at wellsfargojobs.com.

Our team is responsible for the creation and maintenance of customer Rates & Terms which determine interest charges and repayment schedules.  This position is responsible for processing invoice maintenance, establishing purchasing instructions, and customer/location maintenance.

In this role, you will:

Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performanceUse technical expertise in the designated area and resolve escalated issuesProvide feedback and present ideas for improving or implementing processes and customer supportPerform complex operational and customer support initiatives within Operations functional areaApply technical knowledge and expertise to perform work and action requestsCollaborate and consult with peers, colleagues, and managers to resolve issues and achieve goalsInteract with internal customersReceive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Experience with AIMS or SalesforceExperience working with rates and terms for interest charges and repayment schedulesBanking, account servicing, or accounting experienceProblem-solving skillsAbility to manage projects and prioritize tasksExperience researching and compiling operational dataBasic reporting skillsExcellent written and verbal communication skillsProficient with Microsoft Suite, including Word, Excel, PowerPoint and OutlookStrong analytical skills with high attention to detail and accuracy

Job Expectations:

This position currently offers a hybrid work scheduleAbility to work additional hours as needed

Locations:

1525 W WT Harris Blvd, Charlotte, NC

Other Information:

Position location listed aboveRelocation assistance is not available for this positionThis position is not eligible for Visa Sponsorship

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Salary is just one component of Wells Fargo's total rewards package. Depending on the role, a Wells Fargo's employee may be eligible for additional forms of compensation, such as sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs).

$18.46 - $27.69

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

Health benefits401(k) PlanPaid time offDisability benefitsLife insurance, critical illness insurance, and accident insuranceParental leaveCritical caregiving leaveDiscounts and savingsCommuter benefitsTuition reimbursementScholarships for dependent childrenAdoption reimbursement

Posting End Date:

22 Jul 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.