The Senior Operations Manager leads a team of operations and department managers in a fast-paced warehouse environment. This role is responsible for ensuring all operational targets are met while adapting to changing priorities and balancing workflows across departments. The position requires strategic planning, problem-solving, and data-driven decision-making, especially in preparation for multiple business cycles throughout the year. This leadership role supports core company values, fosters a positive and inclusive workplace culture, and is expected to serve as the acting facility lead when the Director is not onsite.

What You’ll Bring to Bob’s
At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas:

Core Competencies & Expertise

Operational leadership and decision-making in day-to-day warehouse functionsStrategic planning and performance improvement using P&L metrics and CapEx planningImplementation and enforcement of operational policies and proceduresCross-functional knowledge of facility operationsDevelopment and execution of staffing plans, training, and succession planningStrong communication (verbal, written, and listening) and interpersonal skillsProblem-solving and critical thinking based on data and frontline experienceSafety management and housekeeping complianceProficiency with Warehouse Management Systems (WMS), Microsoft Outlook, Word, and ExcelAbility to work under pressure and adapt quickly to shifting priorities

Preferred Competencies & Skills

6+ years of progressive leadership experience in a warehouse environmentBachelor’s degree or some college courseworkBilingual (Spanish) preferredExperience with furniture or other big-ticket item logisticsStrong mathematical aptitude and analytical thinkingHands-on leadership and a collaborative approach to team morale and productivity

Who We Are

At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 190 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.

Benefits & Perks

Competitive Medical, Dental, and Vision InsuranceGenerous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!401(k) Profit Sharing Plan with a generous company matchPet Insurance and employer-paid Life Insurance optionsProfessional Development: Tuition reimbursement, on-demand learning, and career progression pathwaysEmployee Discount starting on Day 1, plus exclusive partner discountsAnd so much more!

Our Culture & Core Values

At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!

Minimum Qualifications

6+ years of leadership in a warehouse settingAbility to stand and walk up to 80% of the timeFlexible availability including weekends and holidaysAbility to lift as needed and assist in hands-on warehouse tasks

Physical Demands

Standing and walking for extended periods (up to 80% of the time)Occasional lifting, bending, and assisting in warehouse operationsAbility to work in a warehouse environment with varying temperatures

Diversity is a Core Value at Bob’s

At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, you are valued, appreciated, and free to be who you are.

We are committed to creating a place as diverse as the communities we serve.

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

$112,000 - $140,000

 

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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