The Job:

You will take on a primarily patient fronting role and oversee a team of frontline clinic staff to ensure the smooth operations of the clinic and that a high level of service is provided to our patients. Your responsibilities include, but are not limited to, the following:

Staff management and deployment Handle patient feedback Review and streamline processes to enhance operations efficiency Prepare and analyse performance data and reports and initiate recommendations to improve the department’s KPIs Work with various stakeholders to plan and implement strategies to address the identified needs for improvement

 

Requirements:

Bachelor’s Degree in any discipline, with preferably 2 years healthcare experience. Entry Level candidates will be considered for Operations Executive position. Possess strong interpersonal skills to communicate constructively with colleagues, peers and subordinates. Able to exhibit initiative, demonstrate an ability to work independently, and manifest good team-spirit qualities. Good analytical, organisational and communication skills (verbal and written), strong time management skills and the ability to multi-task. Proficient in Microsoft Word, Excel and PowerPoint