Senior Operations Consultant
Bank of America
Senior Operations Consultant
Sao Paulo, Brazil
**Job Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:** This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions for multiple sites or larger business unit(s). Key responsibilities include leading the design, development and maintenance of automation scripts in approved automations tools with focus on continuous improvement.
**Responsibilities:**
+ Develop, execute and maintain scripts to automate tests in the homologation environment
+ Work closely with the business, technology, and operations teams to understand and further develop the automation scripts following Bank guidelines
+ Identify opportunities for improvement and optimization in the test automation flow and their respective performances for projects
+ Maintain robust and clear documentation of automated scripts and progress of the work developed to share with the stakeholders
+ Execute training for the quality assurance team execute the automated scripts developed
+ Maintain accurate and up-to-date documentation of the test execution process. This includes recording test results, tracking defects, and documenting any issues or challenges encountered during testing;
+ Identify and document any defects or issues discovered during testing. Provide detailed information about the defects, including steps to reproduce, screenshots, and any other relevant information.
+ Report the defects to the UAT Coordinator or UAT Project Manager for further investigation and resolution;
+ Participate in the UAT sign-off process, where input and feedback may be required
**Skills:**
+ Experience with Selenium for web-based automations testing;
+ Hands-on experience with Cucumber system for BDD testing (Gherking Language);
+ UFT expertise for functional test automation (Windows based systems);
+ Familiarity with Eclipse IDE for automation development and setup;
+ Ability to create clear, impactful presentations tailored to executive audiences;
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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