About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you!

About the Role

This role offers a unique opportunity to shape the future of drone delivery by:

Using SQL and dashboards to analyze data, monitor trends, and proactively flag areas needing attention Managing a small team and setting the standard for reliable, high-quality execution Collaborating with product, engineering, support, and external partners to pilot tools, streamline workflows, and lay the foundation for scale Helping define how we launch and grow—contributing to playbooks, systems, and strategic decisions Traveling up to 20% of the time

This is a hybrid role based in the Bay Area. Regular in-person collaboration with cross-functional partners is required to shape product direction, test workflows, and accelerate decision-making.

You’re excited about this opportunity because you will… Shape how we define, evaluate, and expand new service areas to ensure strong operational performance Identify patterns in site workflows that inform process improvements and tooling decisions Support launch readiness across key locations, enabling seamless day-to-day operations Build and lead a small team responsible for geographic labeling and service area maintenance Use SQL and dashboards to monitor performance, drive insight, and guide continuous improvement We’re excited about you because… You Get Operations: You’ve run or supported live ops and know how to keep things moving—even when they’re messy You Use Data to Drive Action: You're confident in SQL and use data to diagnose problems, prioritize work, and guide decisions You Build for Scale: You don’t just patch issues—you think about how things should work at 10x the volume You’re Curious About Autonomy: You’re excited about new technologies and want to help shape how they’re used in the real world You Lead with Clarity: You’ve managed people or coached teams and know how to align others and drive strong execution You Move Fast—and Bring Others With You: You’re action-oriented, collaborative, and know how to keep cross-functional partners in sync You Understand the Airspace—or Want To: You’re interested in how drone delivery fits into real-world regulations and logistics. You don’t need to be a pilot, but a willingness to learn the basics (like what Part 107 is) helps.

 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

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