Summary:

Join our dynamic team as a Senior On-Site Service Specialist, where you’ll play a pivotal role in enhancing client experiences through high-quality operational support. This role involves working with advanced technology in high-volume duplicating, production, sorting, and mailing tasks. You’ll be the cornerstone of our service delivery—handling maintenance, troubleshooting, and reception services with precision and care.

Key Responsibilities: Operate high-volume 2D or 3D print and copy machines with a focus on quality and efficiency. Troubleshoot equipment issues and escalate technical problems for timely resolution. Provide outstanding customer service by managing inquiries, coordinating service calls, and processing job requests. Maintain accurate records, manage inventory, and calculate service charges. Collaborate with team members to ensure timely delivery of completed jobs and support building operations. Assist with meeting room setups, light maintenance, and reception duties as needed. Follow safety protocols and maintain a secure work environment while handling equipment and materials. Required Qualifications: High school diploma or GED. Minimum of 1 year of relevant work experience. Basic computer proficiency, including Microsoft Office Suite. Strong communication skills and ability to thrive in a fast-paced, customer-focused setting. Preferred Qualifications: Experience in copy/print services or related fields. Basic knowledge of electronics and copier equipment repair. Valid driver’s license with minimum auto insurance coverage. Why Join Us?

In this role, you’ll be at the forefront of innovation, delivering solutions and exceptional service. If you're ready to make a meaningful impact and grow your career, apply now and help us shape the future of service excellence.