Job Title: Senior On-Site Service Specialist 

Summary:

Join our dynamic team as a Senior On-Site Service Specialist, where you'll play a pivotal role in transforming the client experience through exceptional operational support. You'll work with cutting-edge technology in high-volume duplicating, production, sorting, and mailing tasks—ensuring seamless operations and client satisfaction. From troubleshooting equipment to providing reception services, you’ll be at the heart of our service delivery.

Roles and Responsibilities:

Operate high-volume 2D or 3D print and copy machines with a focus on quality and efficiency. Troubleshoot equipment issues and escalate technical problems promptly. Deliver outstanding customer service by managing inquiries, coordinating service calls, and processing job requests. Maintain accurate records, manage inventory, and calculate service charges. Collaborate with team members to ensure timely delivery of completed jobs and support building operations. Assist with meeting room setups, light maintenance, and reception duties as needed. Adhere to safety protocols and maintain a secure work environment.

Qualifications – Must Have:

High school diploma or GED. Minimum of 1 year of relevant work experience. Basic computer proficiency, including Microsoft Office Suite. Strong communication skills and ability to thrive in a fast-paced, customer-focused environment.

Qualifications – Nice to Have:

Previous experience in copy/print services or related fields. Basic knowledge of electronics and copier equipment repair. Valid driver’s license with minimum auto insurance coverage.

Why Join Us?

In this role, you’ll be at the forefront of innovation—delivering solutions and exceptional service. If you're ready to make a meaningful impact and grow your career, apply now and help us shape the future of service excellence.