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HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.
We are currently seeking a high calibre professional to join our team as a Senior Officer, MPF Administration (12 months fixed term contract).
Principal Responsibilities
Monitor and control daily operational tasks (including offshore) so that timely and quality services are delivered, and ensure compliance with statutory deadlines where applicableHandle special projects, ad hoc tasks, and other restricted transactions as assigned by supervisorAssist in preparing statistics for management information and reporting purposesIdentifies and recommends methods to improve operating efficiency and expense control through better workflow, Management Information System and automation enhancementAssess the impact when there is any regulatory change or group policy and procedure and embed it to the operation procedures and processEnsure daily processing are complied with regulatory timeline and agreed service turnaround timePrepare and arrange electronic messages to customers