Senior Marketing Operations Manager
Intuit
**Overview**
This role is vital for optimizing our **campaign operations** and **overall marketing efficiency** . Without it, our ability to launch, manage, and scale effective campaigns would be significantly hindered. You'll help us **implement processes, improve campaign delivery, and ultimately enhance our customer relationships and business outcomes.**
**What you'll bring**
- Experience building and sending emails at scale from (at least one) major ESPs, preferably including or Braze.
- Intermediate knowledge of HTML, with the ability to troubleshoot and tweak the HTML if necessary to correct bugs/issues.
- Intermediate knowledge of an ESP scripting language preferred (i.e. AMP, Liquidscript)
- Experience sending multiple channel notifications strongly preferred.
- Working experience with ESP implementation / management preferred.
- Extreme attention to detail.
- Very thorough/rigorous approach to quality control.
- Able to communicate very effectively in a fast-paced environment to get the right alignment and collaboration to get the job done.
- Experience coordinating tasks and deliverables across small teams to deliver results on time.
- Excellent written and verbal communication skills to build strong working relationships.
- Ability to learn new tasks and execute them in a fast-paced environment.
- Strong time management skills, applying great judgment to prioritize tasks, set realistic expectations, and meet them.
- Self-motivated, thinks and reacts quickly, with strong problem-solving skills.
- Familiarity with ticketing systems/tracking tools (E.g. JIRA, Smartsheet) is preferred
**How you will lead**
- Connect with stakeholders internally (via email or kick off meetings) to discuss goals, requirements, timing and next steps for a prioritized list of incoming campaign requests.
- Collaborate closely with Marketing Managers and other stakeholders to identify requirements and align on specific questions relating to the execution of campaigns, including change requests.
- Build Email, Push, SMS, In-App, Webhook campaign logic, including ad-hoc campaigns and automations based on customer data, event triggers and engagement data.
- Build segments and audiences using segmentation tool for targeting audiences
- HTML troubleshooting and updating code within the Email Service Provider interface.
- Perform manual quality assurance of your work, with extreme attention to detail, and be the second pair of eyes for other campaign producers.
- Run ad-hoc and set up automated reporting using the ESP reporting tools, and internal campaign dashboards.
- Assist in the replication of campaign templates throughout the ESP migration process.
- Help us improve! Be part of the thinking, bring your ideas, recommendations and best practices to help us constantly evolve how we work, establish new, smarter, faster ways of working.
_Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Southern California $120,000.00 - 162,000.00This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender._
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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