**Job Title:** Senior Manager (VP), AML/KYC & Regulatory Reporting – Transfer Agency Operations Australia **Location:** Sydney, Australia **Business Unit:** Transfer Agency Operations **Position Summary:** We are seeking a highly experienced and motivated Senior Manager to lead our AML/KYC and Regulatory Reporting function within Transfer Agency Operations in Australia. This is a senior leadership role with end-to-end ownership of the AML/KYC service for Australia and a key contributor to our APAC-wide strategy. The successful candidate will provide oversight of our offshore operations based in Malaysia, manage complex client onboarding processes, and act as a trusted partner to our clients in helping them administer their AML programs in compliance with AUSTRAC requirements. The role also includes leading regulatory reporting services on behalf of clients, including FATCA/CRS, Quarterly TFN, and AIIR reporting. This role requires regular engagement with senior internal stakeholders, clients, and global colleagues across APAC (HK, SG, TW, ID) and EMEA, driving enhancements to our service offering, technology platforms, and client experience. **Key Responsibilities:** + **AML/KYC Oversight & Client Management** + Lead and oversee the AML/KYC operations for Australia, including complex client onboarding and periodic review cases. + Act as a senior point of contact for clients, assisting them in meeting their AML obligations under AUSTRAC. + Ensure compliance with evolving AUSTRAC regulations and internal policy standards, translating regulatory changes into operational practice. + **Regulatory Reporting** + Manage end-to-end delivery of regulatory reporting services on behalf of clients, including: + FATCA / CRS reporting + Quarterly TFN Reporting + Annual Investment Income Reporting (AIIR) + Partner with technology and product teams to refine and uplift reporting capabilities. + **Internal Stakeholder Engagement & Governance** + Represent the AML/KYC function in senior internal forums and risk committees for Australia. + Support regional AML/KYC operations across APAC, providing subject matter expertise and contributing to regional governance. + **Product & Technology Uplift** + Collaborate with global product partners to shape the future state of AML/KYC and regulatory reporting services. + Become our go to person locally for our AML/KYC service offering as well as covering our digital online applications form. + Identify and drive opportunities to enhance processes, controls, and technology platforms in alignment with strategic goals. + **Leadership & Mentorship** + Provide leadership and mentorship to junior colleagues across the APAC AML/KYC function. + Foster a culture of compliance, service excellence, and continuous improvement. **Qualifications & Experience:** + 7+ years of experience in AML/KYC compliance roles, ideally within financial services or fund administration. + Strong knowledge of AUSTRAC regulatory requirements and international AML standards. + Experience with Transfer Agency operations or fund onboarding is highly desirable. + Proven experience in managing regulatory reporting such as FATCA/CRS, TFN, and AIIR. + Experience in working with offshore operating models, with strong oversight and governance skills. + Strong interpersonal and client engagement skills, with experience presenting to and influencing senior stakeholders. + Demonstrated leadership capabilities, with a collaborative and proactive approach. + Bachelor’s degree in business, finance, law, or related field. AML/Compliance certifications are a plus. Why Join Us? + Opportunity to lead a strategically important function with high visibility. + Work with global teams and clients in a dynamic and growing business. + Play a key role in shaping the AML/KYC and regulatory reporting offering across APAC. + Strong career development pathways and exposure to senior leadership. ------------------------------------------------------ **Job Family Group:** Operations - Transaction Services ------------------------------------------------------ **Job Family:** Fund Accounting ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.