Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Senior Manager, Supplier Quality Audit
In this role, you’ll part of Supplier Quality Audit team, to ensure that the direct supplier base achieves and maintains appropriate levels of quality compliance via auditing.
Responsibilities
• To develop and maintain appropriate direct purchasing procedures for the client, in line with corporate requirements, all applicable laws, regulations and standards.
• To ensure that the direct supplier base achieves and maintains appropriate levels of quality compliance via auditing, performance evaluations and complaint follow up.
• To ensure that client Purchasing team members develop and maintain an appropriate level of quality awareness and performance.
• Safeguard Risk Management and Compliance
• Support and lead of all audits (supplier audits, DQS audits, IATF audits,..)
• Member of PRO Excellence Team (including management review).
• Define and implement supplier quality performance indicators and ensure periodical reporting of actual performance against these indicators.
• Represent Purchasing and follow up related to internal and external (third party, customer) quality audits.
• Maintain the Approved Vendor List and ensure validity of supporting documentation.
• Initiate regular review on supplier segmentation and ensure the related systems are updated accordingly.
• Define year plans for supplier audits and supplier performance evaluations, seek approval for it and implement and manage the execution of these plans and take corrective actions to achieve the results.
• Plan, execute and follow up on supplier quality audits; approve audit and close-out reports.
• Develop and maintain a proper supplier complaint handling management system.
• Ensure that the organization learns from deviations and that deficiencies found during internal and external audits are translated into corrective actions, monitor the execution of the corrective actions and escalate to the appropriate management level, if and where required.
• Be the quality interface between Purchasing and Suppliers and between Purchasing and other internal departments.
• Set up and maintain the relevant network with external stakeholders and represent Purchasing towards external parties on quality topics and issues.
• Stay abreast of both internal and external developments with regard to quality related laws, regulations and requirements and all other quality related matters.
Qualifications we seek in you
Minimum Qualifications
• Graduate / Post Graduate
• Proficient in German Language

Preferred Qualifications/ Skills
• Must have confirmed experience in handling significant projects.
• Able to work, at times, multiple assignments simultaneously.
• Report writing and presentation skills, an analytical mind, and problem solving abilities.
• Position requires the ability to work efficient with all levels of staff and balance confidential information discretely and authoritatively.
• Able to react to deadlines with flexibility and integrity.
• Good PC skills, including Word, Excel, Visio.
• Excellent communication and relationship building

Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.