Job Summary

Job Description

What is the opportunity?

You will be overseeing WM Canada’s, GAM Canada’s, GAM US’, Investor Services Canada’s and WM Strategy Products and Digital Investment’s (Canada only) first line of defence (1LOD) compliance with RBCs Privacy Risk Management policies and standards.   As Senior Manager, WM Privacy Risk, you will make a positive impact by leading and managing Privacy Risk for WM businesses in Canada.
This position is full time and will require you to work a minimum of 4 days in the office per week, as per RBC policy, with the option to work one day from home.

What will you do?

Support the maintenance and enhancement of the Global Privacy Program for WM’s Canadian businesses (namely WM CA, GAM CA, GAM US, Investor Services Canada and Strategy, Products and Digital Investments Canada), helping ensure compliance with applicable privacy policies.Responsible for the handling of Access Requests in compliance with applicable data privacy laws and regulations, including review and/or redaction of responsible material in collaboration with key internal partners.Be responsible for privacy and compliance regulatory requirements in WM’s Canadian businesses  leveraging knowledge to monitor, review, report, fulfil and service Privacy Incidents, Privacy-related requests, and other Privacy Risk Management activities applicable to these businesses  Includes, advising on privacy design requirements, collaborating on  privacy risk assessments performed by the DMO (if required) , identifying and mitigating privacy risk exposures, and other privacy queries.Ensure appropriate handling of privacy complaints, responding to privacy queries and complaints in a timely and accurate manner.Identify, document and track privacy risks and recommend actions (i.e. control activities), reporting of the risk position as required through formal organizational risk management processes and investigations.Lead and manage Canadian BU access to RBC’s Privacy systems. Initiate and own risk mitigation methodologies required to prudently manage risk exposures applicable to WM. Develop service partnerships with stakeholders, Group Risk Management and Compliance in identifying risk-related issues and raising awareness and understanding of risks associated with WM’s Canadian businesses as highlighted above.Support and advise on the management of WM’s Canadian businesses related  and breaches, in line with privacy legislation and specific policies and procedures.Develop and facilitate role-based privacy training to improve employee awareness as it relates to control weaknesses or escalated privacy incidents. .Drive culture of by advocating for privacy by design and integration of the RBC privacy principles, accountability and sharing of best practice.

What do you need to succeed?

Must-have

Strong privacy background, including minimum of 5 years privacy experience, preferably at RBC or at another financial institution.Technical knowledge of Privacy regulations and practices in Canada and experience applying these in practice.Strong analytical (qualitative and quantitative) and problem-solving skills with an attention to detail.Strong administrative, documentation, planning and organizational skills. Proven ability to manage competing demands.  Self-sufficient with the ability to work independently and in a team environment. Experience with process mapping, documentation, and continuous improvement initiatives.Progressional designation/privacy qualification (such as CIPP/E or Practitioner Certification) is highly desirable.Proficient in technical systems and MS applications such as Excel, Word, Access, Outlook etc.

Nice-to-have

Technical knowledge of Privacy regulations and practices in US and experience of applying these in practice.Relevant privacy experience in Financial Services, specifically with RBC or another large bank, delivering cross-company and/or jurisdiction privacy programs/initiatives.Experience delivering cross-company and/or jurisdiction privacy programs/initiatives.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper.  We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation.Leaders who support your development through coaching and managing opportunitiesOpportunities to work with the best in the field.Ability to make a difference and lasting impact.Work in a dynamic, collaborative, progressive, and high-performing team.

Job Skills

Communication, Financial Instruments, Fraud Risk Management, Long Term Planning, Operational Risks, Risk Control, Risk Management, Waterfall Model

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-25

Application Deadline:

2025-07-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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