At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. 

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. 

About the role 

Deeply understand experience of employees of the Cluster, its drivers based on data, translate it to actions to improve engagement and advocacy for PMI. Effectively communicate to the organization addressing both employee and business needs. ​ 

Your day to day 

EMPLOYEE EXPERIENCE ACTION PLANNING​ 

Run local employee listening activities, in cooperation with P&C Managers and business leaders, for topics relevant to the whole cluster. ​ 

Enable leaders to drive culture of employee listening and upskill them in working with engagement data and action planning.​ 

Work with available employee data across the whole employee journey, both quantitative and qualitative and from various sources, to translate it to validated insights. ​ 

Trigger and facilitate end to end action planning cycle, ensuring that top pain points are being addressed and progress is being measured. ​ 

Lead projects with engagement/communication focus, to address local pain points and employee needs.​ 

INTERNAL COMMUNICATION PLAN​ 

Define and direct internal communications for the Markets, including setting annual objectives and priorities; developing an annual strategic internal communications plan; developing and implementing communications programs and initiatives; producing ad hoc organizational updates and announcements, presentations, newsletters, and related publications; managing leadership communications; and tracking and reporting results, among other tasks.​ 

Partner with Global Internal Communications to ensure the alignment of organizational-level communication messaging with global messaging priorities and themes. ​ 

Adapt global initiatives for local programming to foster greater direct dialogue between employees and the market’s leadership team.​ 

Create and maintain an annual communication and content calendar.​ 

Onboard and coach communicators and other key stakeholders to deliver and execute the communications strategy, plan, and initiatives​. 

Brief and oversee content creation across platforms ensuring consistency with PMI’s brand, visual identity, and inclusive communication guidelines, using globally provided templates, toolkits, playbooks, and best practices.​ 

Survey, track and analyze metrics regarding your organization’s communications using data to optimize delivery methods, tactics, and increase reach and engagement, and improve the effectiveness of internal communications.​ 

CHANGE MANAGEMENT​ 

Lead change management, by leveraging the global toolkit, for changes impacting more than one function. ​ 

Advise business partners and line managers on change management tools and approaches. ​ 

INCLUSION & DIVERSITY​ 

Plan and coordinate the local I&D strategy to drive the global I&D agenda and deploy/coordinate initiatives to increate an inclusive, safe and empowering culture​. 

Lead full audit cycles of I&D certifications (e.g. Equal salary certification)​. 

Who we are looking for 

University degree, preferably in Communications related subjects.  

Spanish native, full fluency in English. Portuguese is a plus. 

Proven work experience in Internal Comms area, HR background is a plus. 

Solid record in projects focus on employee’s engagement, managing relations with senior stakeholders.  

Understanding of I&D strategy/measures​. 

Business expertise is a plus.  

We are looking for a person that is data driven, business & experience led, with special focus on Change Management, Partnering & Storytelling​, as well as Insights to Action ​ 

Valid EU work permit. 

Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress!  

•    We’re international: Our global workforce of more than 82,000 is one of our greatest strengths and our employees speak more than 80 languages 
•    We’re flexible: your work fits you and not the other way round, thanks to our Flexible Work Arrangement Program; and 
•    We’re a certified top employer: This position will advance your experience with innovative technologies, services, and processes. Backed by an attractive salary and compensation package, you will work in a professional setting with clients and team members from all over the world. We are the first multinational Swiss company to obtain the Equal-Salary label, for men and women. 

Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. 

Take pride in delivering our promise to society: to deliver a smoke-free future.