Senior Manager of Transportation Operations
BERTELSMANN
This position is responsible for the execution of Arvato’s North American logistics processes supporting multiple customers and Arvato warehouses. Specific responsibilities include, but are not limited to:
YOUR TASKS Responsible for all operational tasks for North American transportation management via management of transportation professionals to ensure best in class operations strategy. Understand multi-client, multi-sector and multi-location networks. Ability to optimize transportation solutions over all modes (e.g. ocean, parcel, LTL and TL). Establish, track, and analyze and transportation-related KPIs. Provide transportation leadership and solution design support to customers as a value-added service. Drive development of a continuous improvement culture by identifying inefficiencies, implementing process improvements, and increasing service quality. Execute carrier performance reviews to identify service and revenue improvement opportunities, implement corrective actions and cost management strategies accordingly. Support the successful implementation of new customers and onboarding of carriers, ensuring seamless integration into existing logistics processes Ensure carrier compliance with company policies, safety standards, and regulatory requirements. Analyze and present the financial impact of logistics changes, such as routing, shipping mode shifts, and network optimization with carriers. Serve as a senior escalation point for resolving day-to-day operational issues, ensuring minimal disruption. Support the development, documentation, and maintenance of standardized operating procedures (SOPs) for nationwide logistics process. YOUR PROFILE 10 years’ experience with multi location operational and planning skills Degree in management or logistics fields preferred 7+ years of experience in transportation management, preferably in a multi-client, third-party logistics (3PL) environment. Proven leadership experience in managing high-performing logistics or transportation teams. Strong analytical, financial modeling, and presentation skills. Proficiency with TMS (Transportation Management Systems), Microsoft Excel, and data visualization tools (e.g., Power BI). Strong communication skills and experience interfacing with internal and external stakeholders at all levels. Experience in building an asset-based carrier strategy. Ability to travel up to 20%. WE OFFER Medical, Dental, Vision, Life Insurance, and Disability Pay. 401(k) with company matching up to 6%. Paid Time Off, including paid holidays. Flexible Spending Accounts. Voluntary benefits such as legal and financial assistance, pet insurance, and more. Employee Assistance Program. Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. Commuter benefits. Employee engagement activities.
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