Singapore, Singapore
1 day ago
Senior Manager of Solution Consulting

As our Senior Manager, Solution Consulting, you'll lead a team of expert Solution Consultants across Singapore, Hong Kong, and Japan. The team you’ll lead will be instrumental in translating the Workiva platform into compelling value for our customers. You'll not only lead and mentor your team in their technical and business acumen but also act as a crucial strategic partner to our sales & GTM organisation - ensuring our solutions accelerate market expansion and revenue growth in the region.

What You’ll Need 

Strategic Leadership & Vision

Develop and execute a strategic vision to align cross-functional teams and enable consulting teams to drive essential sales initiatives

Contribute to the development of strategies, tools, and metrics to drive overall organizational growth and lead strategic projects aligned with the organization's mission

Serve as a trusted advisor to leadership, providing insights on account planning and presales strategies

Foster technical thought leadership in areas like architecture, processes, and operationalization to encourage adoption by technical stakeholders during the sales process

Team Leadership & Development

Lead a team of Solution Consultants, maximizing their potential to support Workiva's sales objectives

Oversee the complete employee lifecycle, from recruitment to performance management

Maintain the Solution Consulting team's training and motivation to ensure goal attainment

Define opportunities for coaching and skill development for Solution Consulting team members

Operational Excellence & Best Practices

Establish best practices, offer guidance in technical expertise, customer understanding, and organizational goals

Create and optimize processes, metrics, and infrastructure to enhance team productivity and achieve team goals

Manage resource allocation, conflict resolution, and feedback collection on sales opportunities, product features, competition, and methodologies

Presales & Customer Engagement

Provide comprehensive presales support for all sales activities, encompassing needs analysis, data review, product demonstrations, and general sales support, taking on a player/coach role

Collaborate with product engineering and product marketing teams to develop and launch industry-specific and business solutions, offering technical guidance as required

Company Growth & Collaboration

Participate in team-building and company growth activities, including strategy development, sales training, marketing efforts, and enhancing the customer experience

What You’ll Need 

Minimum Qualifications

Bachelor’s degree with 8 years related experience, or Master’s degree with minimum of 6 years related experience, or PhD with 4 years related experience

Demonstrated commercial strategic experience, with relevant experience in solution presales and customer engagement

Preferred Qualifications 

Experience and understanding of the Office of the CFO

Ability to discuss technical terminology and best practices for SaaS applications

Ability to identify and resolve development, marketing, or sales obstacles through strong collaboration and communication skills

Ability to understand, empathize, and propose solutions to customers' business challenges, and mentor the team members on doing the same

Strong business background, with significant client interface experience and exposure to business development

Hands-on experience with Workiva solutions preferred

Experience with enterprise applications such as SAP, NetSuite, Oracle, IBM and cloud applications such as Host Analytics, Anaplan, Salesforce, etc is a plus

Proven track record of building, leading, and mentoring a high performing team

Travel Requirements and Working Conditions 

Willingness to travel up to 50% for team and corporate meetings, fostering relationships and representing company interests  

Reliable internet access for any period of time working remotely, as we embrace flexible work arrangements

Workiva is an Equal Employment Opportunity Employer.  We believe that great minds think differently.  We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation.  Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.  

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com. 

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

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