Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job overview and responsibilities The Sr Manager of Logistics Services oversees a diverse team of supply chain professionals supporting the operational processes and business objectives of United's Logistics Services department.  The Sr Manager is responsible to coordinate closely with stateside business leaders to ensure continuous alignment with strategic objectives and departmental priorities across a portfolio of functions (materials, tooling, warehousing, transportation).  The Sr Manager oversees a team of India based analysts that work to advance initiatives within Logistics Services that improve process adherence, accuracy, and delivery to maintenance customers.Ensure continued success of United’s top reliability and retrofit projects through daily oversight of the EA material planning processAssist the team with prioritization of EAs to ensure continuous focus on critical workUse exception management to identify material plans that are off track and require reworkAccomplish readiness reporting of top EA projects for leadership consumptionSupport the warehousing & distribution team by completing ad-hoc monitoring of performance, identifying areas of opportunity, gathering requirements from the operations, carrying out root cause analysis, and developing monitoring / report outsLead automated monitoring tool development as well as the training / change management necessary for station storekeepers and leadership to use the toolsOversee the optimization of tooling data monitoring and process managementManage existing tooling monitoring objects and devices, as well as develop new ones by integrating various technologies like Power BI and FoundrySupport ad-hoc intelligence & insights requests, manage small projects, and identify new Key Performance Indicators (KPIs) to drive operational efficiencies in the Aircraft Tooling orgCommunicate insights and recommendations to stakeholders, ensuring that data-driven decision-making is supported across the Tooling organizationOversee 3rd shift US support of material requests within United’s base maintenance operations worldwideEnsure the formulation of effective parts procurement solutions and provide good communication to maintenance customersProvide on-site support as needed at various maintenance locations to support station start ups, special projects, and resource balancingAnalyze base maintenance material trends and translate those into understandable insights to implement optimization within the base material operationLeverage data to drive efficient process changes & initiatives within United’s transportation network that ensure on-time delivery of all shipments in compliance with SLAsCollaborate effectively with Technical Operations, Procurement, and Airport Operations to resolve logistics issues and align on service expectations

This position is offered on local terms and conditions.  Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for 
United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

QualificationsWhat’s needed to succeed (Minimum Qualifications):

Bachelor's degree in Business, technical, aviation or related discipline8 years experience in fields of the Supply Chain, Airline, Manufacturing, or other technical or scientific fieldComprehensive understanding of Supply Chain operations and ManagementStrong Leadership, coaching and communication skillsAdvanced powerpoint skills, ability to extract a meaningful story and and format for leadership consumptionExperience managing large data sets and using data extraction tools and techniquesMust be legally authorized to work in India for any employer without sponsorshipMust be fluent in English (written and spoken)Successful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Master's degree in Business Management, Supply Chain, Engineering, or other technical or scientific field5+ years as an organizational leaderKnowledge of, and experience in, the Aerospace or Airline industryAdvanced data analytics, e.g., SQL, PythonFormal Lean Six Sigma/Continuous Improvement methodologies