As a Senior Manager - Learning and Development Solutions, you will build and manage a large team of L&D training professionals responsible for facilitating the successful implementation of a transformational digital platform. The Senior Manager and team will conduct deployment planning, training development and leadership in both virtual and in-person settings for multiple business functions in a fast-paced environment. **Responsibilities:** + Help your team manage their workload to ensure they achieve desired results + Review and provide feedback to your team on their learning/development solutions and facilitation skills + Coach, train, and develop your team to ensure they have the skills to meet the needs of the business, and are growing as L&D professionals + Develop training programs based on continuous learning, technical release-based training and site deployment training + Develop processes to ensure an efficient and continuous flow of information about site training requirements and nuances + Find opportunities for continuous improvement in team processes + Evaluate the effectiveness of L&D solutions/facilitation through measurement and data analysis + Deliver virtual and/or on site training and facilitation + Monitor, evaluate and make recommendations based on user readiness as a part of technical releases and site deployments **Qualifications:** + Bachelors Degree – English or related discipline required; Masters Degree preferred + 8+ years of experience in Instructional Design (or equivalent role) + 5+ years of experience leading virtual L&D teams + 5+ years of experience in Program Facilitation/complex IT/Digital Systems deployments + Ability to run L&D programs end-to-end and facilitate ILT/VILT sessions as needed + Mastery of Articulate 360, PowerPoint, and Word, intermediate skills in Excel + Instructional design & principles of adult learning experience is preferred + Experience in complex IT/Digital systems or platform deployments is preferred + Experience in a functional discipline such as Sales, Operations, Finance, Procurement, and/or Human Resources is preferred + Ability to travel up to 25% \#LI-RA1