Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

  

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

About the Team

Workday’s Identity and Access Management (IAM) team plays a crucial role in securing and managing access across our global organization. We are responsible for the operational management of our existing IAM platform, which includes key technologies such as Okta, Thycotic, Microsoft Active Directory (MS AD), and Azure Active Directory. As a geographically distributed team, we provide essential support to our global counterparts, ensuring seamless and secure access for all users. Our team's objective is two-fold: to maintain the stability and efficiency of our current IAM platforms while also actively striving to enhance their scope and capabilities to meet evolving business needs and security requirements. We are a dedicated group of strong technical and operational engineers committed to excellence in IAM service delivery and innovation.

About the Role

We are seeking a highly experienced, strategic, and dynamic Senior Manager, Identity and Access Management (IAM) to lead and evolve our Identity and Access Management operations. This critical leadership role will have overall accountability for the strategic direction, operational health, and continuous improvement of our IAM technology landscape, ensuring its stability, security, efficiency, and alignment with enterprise-wide objectives. The Senior Manager will provide senior-level guidance, management, and mentorship to the operations team, taking ultimate ownership of technology maintenance, advanced troubleshooting, and driving significant service improvement initiatives. This leader will also play a pivotal role in shaping technical strategies, fostering deep integration of IAM with the broader technology ecosystem, and strengthening our overall cybersecurity posture and compliance efforts.

Responsibilities:

●      Strategic Operational Leadership: Define and oversee the strategic direction and day-to-day operations of the IAM technology landscape, ensuring optimal performance, high availability, and scalability.

●      Advanced Team Leadership & Development: Guide, mentor, and direct the IAM operations team at a senior level, fostering a highly collaborative, innovative, and high-performing environment, including professional development and succession planning.

●      Strategic Service Level Management: Establish and monitor advanced performance metrics, ensure strict adherence to Service Level Agreements (SLAs), and strategically manage workload allocation across multiple projects and operations.

●      Executive Escalation & Crisis Management: Serve as the primary senior point of contact for complex service level issues, critical escalations, and major incidents related to IAM operations, driving rapid resolution and post-incident analysis.

●      Continuous Service & Process Optimization: Lead and champion significant initiatives for continuous improvement and innovation of IAM services, processes, and the overall technology landscape, leveraging industry best practices.

●      Strategic Technology Roadmapping & Upgrades: Architect, lead, drive, and manage complex IAM technology upgrade programs and strategic initiatives, ensuring seamless and successful implementations with minimal business disruption.

●      Advanced SDLC & Governance: Oversee and enhance the Software Development Lifecycle (SDLC) for complex IAM-related changes, deployments, and new solution development, ensuring robust governance and quality. ●      Enterprise Business & Technology Integration: Drive strategic conversations with executive business stakeholders and cross-functional technology leaders to seamlessly integrate various enterprise technology landscapes with our IAM systems, fostering a cohesive ecosystem.

●      Future-State IAM Architecture & Strategy: Play a lead architect-level role in defining, proposing, and evangelizing future-state IAM strategies, solutions, and advanced implementation approaches across the organization.

●      Advanced Security & Compliance Governance: Lead and ensure adherence to cybersecurity initiatives, complex regulatory compliance efforts, and represent the IAM function in internal/external audits related to Identity and Access Management.

●      Strategic Metrics, Reporting & Dashboards: Define, track, manage, and present key operational metrics, advanced SLAs, comprehensive documentation standards, and generate executive-level performance reports and dashboards.

About You

●      15 years of progressive experience within the Identity & Access Management (IAM) domain, with a significant portion in leadership roles.

●      At least 10 years of experience in supporting and leading major IAM transformation projects and programs.

●      Minimum of 5 years of proven experience in managing, mentoring, and leading a diverse technical team, including senior individual contributors.

●      Strong hands-on experience and architectural understanding with at least two leading Identity Governance and Administration (IGA) products such as SailPoint, Saviynt, Okta, Oracle Identity Manager (OIM), or similar enterprise-grade solutions.

●      Broad and deep understanding with practical experience in Privileged Access Management (PAM) and Access Management (AM) principles, technologies, and best practices.

●      Demonstrated development experience or advanced scripting skills (e.g., Python, Java, PowerShell) for automation and integration are considered a significant advantage.

●      Relevant advanced cybersecurity certifications (e.g., CISSP, CISM, CCSP, OSCP) are highly preferred.

●      Demonstrated executive-level experience in defining, implementing, and effectively managing strategic operational metrics, complex SLAs, comprehensive documentation frameworks, and insightful reporting for senior leadership. ●      Exceptional problem-solving, analytical, and communication skills, capable of articulating complex technical concepts to non-technical stakeholders. ●      Superior stakeholder management, negotiation, and interpersonal skills, with a proven ability to influence and collaborate across all organizational levels.

●      Ability to strategically lead initiatives independently and operate effectively as part of a global, distributed leadership team.

Education:

●      Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree in a relevant discipline (e.g., Information Systems, Cybersecurity) is highly preferred.

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!