Our Corporate Communications team brings our uniquely United story to life with the public, our customers and employees, across the world. From internal communications and newsletters to public and media relations campaigns, and social media strategy, we’re sharing our story with the world in a way that’s clear, consistent and inspiring. Get your pen ready and help us continue to write our next chapter.

Job overview and responsibilities

The Senior Manager - HR Engagement Communications leads a team that creates thoughtful, engaging, clear communications about the employee experience. This role partners with senior leaders in HR to build and drive communications strategies related to HR programs, including talent management, benefits and rewards, travel, employee engagement, and self-service tools. This team supports communications planning and execution for other corporate groups as well. This is a Chicago-based, hybrid position that will require two days in office per week.

Lead and develop a team responsible for the creation and implementation of HR communication strategies and other departments that need communications supportProvide strategic communications plans counsel/support for top leaders and key subject matter expertsPlan and implement end-to-end campaigns that ensure HR policies, tools, resources and related communication and engagement are embedded into how we do businessCreate, edit, manage and publish relevant contentDesign a comprehensive strategic channel strategy that enables HR content to reach all employees in ways that work best for their environmentMonitor effectiveness of operational communications materials and channelsUse data to make strategic decisions about communicationsDevelop deep knowledge of MA and leadership communications preferences to drive effectiveness for the whole teamSupport a team with their skill development and professional growth

Our Corporate Communications team brings our uniquely United story to life with the public, our customers and employees, across the world. From internal communications and newsletters to public and media relations campaigns, and social media strategy, we’re sharing our story with the world in a way that’s clear, consistent and inspiring. Get your pen ready and help us continue to write our next chapter.

Job overview and responsibilities

The Senior Manager - HR Engagement Communications leads a team that creates thoughtful, engaging, clear communications about the employee experience. This role partners with senior leaders in HR to build and drive communications strategies related to HR programs, including talent management, benefits and rewards, travel, employee engagement, and self-service tools. This team supports communications planning and execution for other corporate groups as well. This is a Chicago-based, hybrid position that will require two days in office per week.

Lead and develop a team responsible for the creation and implementation of HR communication strategies and other departments that need communications supportProvide strategic communications plans counsel/support for top leaders and key subject matter expertsPlan and implement end-to-end campaigns that ensure HR policies, tools, resources and related communication and engagement are embedded into how we do businessCreate, edit, manage and publish relevant contentDesign a comprehensive strategic channel strategy that enables HR content to reach all employees in ways that work best for their environmentMonitor effectiveness of operational communications materials and channelsUse data to make strategic decisions about communicationsDevelop deep knowledge of MA and leadership communications preferences to drive effectiveness for the whole teamSupport a team with their skill development and professional growthWhat’s needed to succeed (Minimum Qualifications): Bachelors degree7 years of corporate communications experienceDemonstrated track record of managing successful, proactive and creative communications campaigns that use a variety of tools, forums and mediaSuperior business writing and editing skillsAbility to influence others and move toward a common vision/goalProven ability to create integrated communications plansAble to work effectively efficiently in cross-functional teamsMust be legally authorized to work in the United States for any employer without sponsorshipWhat will help you propel from the pack (Preferred Qualifications):3 years in project management1 years leading peopleMarketing/communications trends - technology, approach, psychologyAbility to identify and leverage emerging technologies (ie. AI) to evolve communications and improve user experienceStrong project management skillsExperience leading teamsSiteCore and/or similar CMS Acrobat Creative SuiteQuantitative and qualitative research methodsData collections analysisWhat’s needed to succeed (Minimum Qualifications): Bachelors degree7 years of corporate communications experienceDemonstrated track record of managing successful, proactive and creative communications campaigns that use a variety of tools, forums and mediaSuperior business writing and editing skillsAbility to influence others and move toward a common vision/goalProven ability to create integrated communications plansAble to work effectively efficiently in cross-functional teamsMust be legally authorized to work in the United States for any employer without sponsorshipWhat will help you propel from the pack (Preferred Qualifications):3 years in project management1 years leading peopleMarketing/communications trends - technology, approach, psychologyAbility to identify and leverage emerging technologies (ie. AI) to evolve communications and improve user experienceStrong project management skillsExperience leading teamsSiteCore and/or similar CMS Acrobat Creative SuiteQuantitative and qualitative research methodsData collections analysis