Senior Manager-GCC Operations
Medtronic
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Careers That Change Lives
We’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. We are working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As a company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people in our teams.
The Senior Manager, GCC Operations is a great opportunity to join us in our mission to improve health and access to healthcare.
A day in the life
The GCC Operations Manager will play a crucial role in supporting and implementing overall GCC policies, data upkeep, culture building activities, site-level local initiatives and various governance processes for the Diabetes, MiniMed center in Pune.
The role will be responsible for providing support to GCC strategy, data and governance support to management, ensuring smooth upkeep of site and inculcating the best-in-class culture. The GCC operations Manager will contribute to the overall success of the organization by effectively managing various operations activities and fostering a positive work environment.
This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
**Roles and Responsibilities**
+ Be a strategic partner and an advisor on key actions to the extended leadership team in Minimed India
+ Collaborate with Site Leader, Human Resources, Talent Acquisition, Finance and Operations teams to generate insights for betterment of site operationally.
+ Promote a positive work culture and act as site champion for Minimed India
+ Support the organization from Business Continuity and Disaster Planning perspective for overall site and individual business units being supported from site
+ Support and help local site for security and policy perspective along with site leader and other management teams
+ Support site from data collection, data analysis and insights generation across various streams in Employees, Finance, HR, Operations, Facilities.
+ Drive continuous improvement and build operational efficiency across various department in Minimed India.
+ Support local compliances like Return to Office, overall training compliance at GCC level and global/govt related compliance like various Tax/Finance, Building, Municipal regulations.
+ Generate GCC reports, metrics, and analytics to support management decision-making.
+ Support GCC teams from local management and guidance perspective who do not have local leaders and directly report to HQ or Regions.
+ Be the voice of GCC Minimed at various external and industry forums like Nasscom etc.
**Minimum Requirements:**
+ Bachelor’s Degree is a minimum requirement for this role.
+ Minimum 5 years of relevant experience and 15 years of people management experience
**Your Profile:**
+ Proven experience in a GCC operations role, preferably in India, with experience working in highly matrixed organization.
+ Graduate from reputed college and Post Graduate in Business Administration (desirable)
+ High empathy and highly collaborative approach
+ Sound knowledge of GCC operations areas, regulations, and statutory requirements.
+ Familiarity with GCC best practices, policies, and procedures and nuances of developing local culture aligned with HQ ethics.
+ Strong interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
+ Excellent problem-solving and decision-making abilities.
+ Attention to detail, confidentiality, and a commitment to accuracy.
+ Ability to work independently and as part of a team in a fast-paced environment.
**PHYSICAL REQUIREMENTS**
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
**ABOUT MEDTRONIC**
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be
Help us shape the future.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will…
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .
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