**Description** **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. The Global Commercial Services (GCS) division of American Express is the global leader in the Commercial Payments Solutions space. We know our customers are busy and make it our mission is to help them get business done. We operate with a customer-focused mindset in absolutely everything that we do, delivering solutions to meet the unique needs of our clients. The Commercial Data Office (CoDO) is an exciting and fast-paced, entrepreneurial team delivering the data strategy and innovation for GCS. Through a collaborative partnership with the Enterprise Chief Data Office, CoDO aims to unlock new data opportunities, ensure best-in-class data operations, and maximize growth and retention by supporting product, marketing, and segment strategies. The Commercial Data Quality & Issue Management (DQIM) team drives a robust line of defense for GCS by advising partners on how to balance business growth with appropriate controls. On behalf of our high-profile customers and programs, we serve as the end-to-end process owner, leading cross-functional teams, and projects to remediate data issues, drive policy, and optimize process. We are seeking a driven, strategic, and innovative professional to fill our Sr Manager position in Commercial Data Quality & Issue Management (DQIM). This individual will be responsible for supporting global regulatory and compliance programs for the business unit. This role will reports to the Director, DQIM, Commercial Data Office. **Your Primary Responsibilities may include:** + Understand business objectives, convert it to data requirements & technical needs and get it implemented by technology. + Understanding of the various regulatory requirements and its impact on AXP is preferred. + Partner with legal, compliance and operational excellence and GCS data governance + Analyze and interpret financial data to ensure compliance with banking regulations. + Monitor and review regulatory changes to ensure compliance for the solutions developed. + Partner and align with business partners’ issues with data and reports to understand data quality issues and provide solutions and alternatives that meet customer requirements and project deliverables. + Own end to end execution of key data quality measures and reporting + Participate in project team meetings and communicate effectively with peers, architects, system analysts, project managers & others, reporting project status as required. **Qualifications may include:** + Bachelor’s Degree plus 3 years of direct work experience in Data Governance, Quality, Metadata Management + Prior experience in lending, financial services or hi-tech domains preferred + Ability to manage technical, regulatory as well as communication complexity in large multi-workstream initiatives + Proven track record of understanding business challenges and strategies and connecting those to data and capabilities + Strong working knowledge of current and upcoming data governance, data management and data product techniques and trends, with a point of view on the evolving concepts and best practices + Program management experience, with stakeholders across a diverse, global set of business units + Demonstrable experience of driving meaningful improvements in business value through data management and strategy + Ability to work with white space to design and execute solutions to solve complex challenges + Strong communication skills, both in terms of preparing and delivering a strategic vision and updates + Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. + Demonstrated learning agility, ability to make decisions quickly and with the highest level of integrity + Willingness to test, learn, fail and improve is critical + Must have a positive, collaborative leadership style with colleague and customer first mindset **Preferred Qualifications:** + Knowledge and experience with MDM and DG tools suites and application is a plus **Qualifications** Salary Range: $90,000.00 to $165,000.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster **Job:** Data Mgmt and Analytics **Primary Location:** US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 25009084