ROLE SUMMARY

This role supports local market, regional and other global Market Logistics initiatives (new/ongoing) at Pfizer. As a member of the Digital Enterprise Logistics Solutions team, this position provides an opportunity to partner with other members of the team, business stakeholders and a variety of other cross-functional teams to develop and implement Market Logistics solutions.

Working as a part of a global team, the position will be primarily responsible for leading application development, enhancements, continuous improvements, systems integration between Pfizer SAP and 3rd party Logistics Service Providers (LSP) systems, and issue resolution in the Market Logistics functional area.

This role will be

The single point of contact (SPOC) for all market Logistics stakeholders and LSPs in Pfizer Digital Solutions for APAC RegionThe Subject Matter Expert (SME) for ERP Market Logistics processes and solutionsWill be responsible for delivery and deployment of Digital solutions at Distribution centers, 3rd party Logistics Service Providers (LSPs) and other entitiesWill be responsible for developing strategies and identifying continuous improvement opportunities of existing processes and solutionsAn engagement partner for the sites and markets for all Logistics related Digital requirementsResponsible for maintaining relationships with internal and external stakeholders, customers, vendors required to deliver, deploy, support and issue resolution of digital solutionsWill be accountable for ensuring that Pfizer internal systems/solutions, Logistics Service Providers’ systems/solutions, integrations are compliant with Pfizer risk assessment and compliance standards

ROLE RESPONSIBILITIES

Liaise with various businesses, regional operations, client partners and other stakeholders to understand ongoing and upcoming changes in the Market Logistics functional areaCoordinate with stakeholders to establish priorities for Market Logistics digital requirementsInitiate and manage project activities for the full lifecycle of the Market Logistics projectsWork with Client Partners and other stakeholders to provide updates and secure funding for market logistics initiativesDocument detailed requirements, gain alignment and communicate requirements to all stakeholders in business and other Digital teamsCollaborate with various teams to develop, test, and implement digital solutions for projectsProvide guidance to Solution Development team to review test scenarios and verify outcome of testingParticipate in RFPs to assess and evaluate LSP’s digital capabilities for Pfizer in collaboration with the business stakeholdersConduct Supplier Control Assessments and computer systems validation of LSPs in collaboration with the Pfizer Risk Management teamWork with external vendors/LSP to communicate system integration and other process/solution requirementsWork with external vendors/LSPs to ensure adherence of project timelines on their development/testing/deployment and compliance activitiesAct as a project manager or partner with Project Manager and other team members in the following activities:Project plan creation and maintenanceUpdates on progress to key stakeholdersMeeting organization and facilitation to align stakeholders and work teams on effort and statusesIn an Agile environment, act as a product owner or an Agile team member to do the following activities.Participate in PI Planning, Sprints, and other Agile eventsDevelop Themes, Epics, User Stories, and other Agile artefactsAdopt Agile ways of working and Agile tools with a transformation mindsetCollaborate with other Agile team members to size, prioritize, develop, test and deliver minimum viable products (MVP) and incrementally accomplish the overall functionalityEnsure compliance with global standards for system design, application development, and maintenance lifecycle including documentation standards as per Good Manufacturing Processes (GMP)Act as the SME on Market Logistics processes/solutions to the logistics team at the market, and LSP and ensure issue resolutionProvide periodic status updates to reporting manager

BASIC QUALIFICATIONS

Bachelor’s degree in computer science, Logistics or related degree8 years of experience in Global Supply chain performing business analysis and technical solutions deployment in the Warehousing and Logistics domain5 years of experience in SAP (S4 Hana), with specific focus on Sales & Distribution (SD), Inventory Management (IM), Quality Management (QM), Warehouse managementTechnical solution development and implementation experience in pharmaceutical industry for Warehouse operations, Logistics domain areaKnowledge of software development lifecycles using traditional SDLC and Agile principlesKnowledge or familiarity with the production support process, including tasks, escalation routes, communications, and other related activitiesExperience with software testing and testing tools (e.g., automated testing tools, compare tools, etc.)A thorough understanding of system GMP requirements in detailed knowledge of IT system design and the maintenance lifecycle in GMP environmentsExcellent written and verbal communication skills (written and spoken in English)Strong attention to detail with good organization skillsProficient with Microsoft Office applications (Excel, Word, Access, Project, Visio, PowerPoint, Teams, etc.)Ability to respect individuals, collaborate and operate in a global multi-cultural environment with people of different backgrounds, languages, culture, preferences, time zones and requirements is mandatory

PREFERRED QUALIFICATIONS

Ability to operate in a fast-paced environmentGood follow-up skills to ensure accurate and timely completion of deliverablesAbility to learn quickly, work independently as well as in a team environmentStrong analytical and problem-solving abilitiesStrong business case development capabilitiesGood influencing and negotiation skills

PHYSICAL/MENTAL REQUIREMENTS

Ability to perform complex data analysisPossesses excellent problem-solving skills

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

5% to 10% travel may be required dependent upon project needsPeriodically shift work hours and/or attend meetings to suit a market time zoneMay need to occasionally shift hours to support a go live or project release over a weekend 
Work Location Assignment: Hybrid

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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